Customer ReviewsforTelle Tire & Auto Centers

They are a money hungry business. I have a perfectly running **** ranger and they said it needed $1.700 worth of work that it doesn't need someone needs to shut this scamming business down.

Upon review, we do not show any record of a customer by this name visiting any of our locations. This customer also left a review on ****** which we responded to inviting them to contact us for further discussion. Our hope is to connect with them to clarify the details of their visit and what can be done to resolve the concern.

A bunch of liars and thieves! Women beware! Went in to get my car inspected. Staff was super friendly and helpful and even gave my kids popsicles while we waited. They told me my car failed inspection but had kindly written up a quote for all the work that needed done. 2k in parts in labor for ball joints and new breaks. They said my breaks were so bad that the metal was showing. I dont wear a wedding band (religious reasons) so Im sure they thought there would would be no one to catch them in their lie. My husband bought all the parts they said needed repaired and cleared a day to fix it only to find out that all my ball joints were just fine and there was plenty of pad left on my breaks! Took it to the place I normally get inspections and guess what-it passed no problem!

As the customer stated, the vehicle was towed in as the vehicle would not start. After performing several tests, we were able to confirm that the starter had failed and needed replacement. Once the starter was replaced, we were able to confirm that the engine would start, and the vehicle was then released at that time to the customer. As the customer stated, shortly after driving away they started experiencing drivability concerns. As also stated, we towed the vehicle back at no charge to the customer to evaluate the situation better and verify what may be the issue. Once the vehicle returned, we were able to confirm an oil leak that was coming towards the top of the engine and what we suspect to be from the intake manifold which is not in the same area as which the starter is located. We advised the customer that we need to take the vehicle to another one of our locations that has the ability to better diagnose and repair more in-depth engine repairs/diagnostics. We are happy to diagnose the vehicle at no charge and will gladly cover any costs if the repairs needed are related to when the starter was replaced. However, if the repairs are not related to the repairs we recently performed, then the customer would be responsible for the cost. The customer declined us to further diagnose at another one of our locations citing a lack of trust. We are happy to take the vehicle to one of our locations for further diagnosis/testing if the customer is willing to do so.

AMAZING Service! I had a bolt in my tire and I needed it to be fixed the same day, as my car does not have a spare. Telle Tire in *************************** was the closest tire repair shop to where I was, so I decided to give it a try. Wow! So happy I did! They were friendly, fast, and very knowledgable. I now have a new tire shop! Thank you!

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