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Find a Location

Varsity Tutors LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforVarsity Tutors LLC

    Tutoring
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.24/5stars

    Average of 469 Customer Reviews

    Customer Complaints

    539 complaints closed in last 3 years

    300 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/2/2010

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Varsity Tutors created and continues to evolve its live learning platform that, among other things, seamlessly connects independent contractor tutors, instructors, experts, and other professionals with customers who seek assistance in various subjects or categories, and in a variety of formats and modalities.


    Products & Services

    Varsity Tutors is a live learning platform that connects students and professionals with personalized instruction to achieve any goal. 

    Business Details

    This is a multi-location business.

    Find a Location

    Varsity Tutors LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      8001 Forsyth Blvd Ste 1050, Clayton, MO 63105
      BBB File Opened:
      4/16/2010
      Years in Business:
      16
      Business Started:
      10/1/2007
      Business Started Locally:
      10/1/2007
      Business Incorporated:
      10/17/2007
      Accredited Since:
      4/2/2010
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Charles Cohn, Founder/CEO
      • Christopher C. Swenson, Member Manager
      • Adam Weber, Chief Customer Officer
      • Jordyn Bange, Operations Manager
      Contact Information

      Principal

      • Mr. Charles Cohn, Founder/CEO
      • Christopher C. Swenson, Member Manager

      Customer Contact

      • Mr. Charles Cohn, Founder/CEO
      • Christopher C. Swenson, Member Manager
      • Adam Weber, Chief Customer Officer
      • Jordyn Bange, Operations Manager
      Additional Contact Information

      Website Addresses

      Industry Tip

      BBB Tip: Is your child struggling in school? BBB has tips on hiring a tutor

      Customer Complaints

      539 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/12/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      We signed up for an automatic transaction to purchase 8 tutoring hours each month for a total of $579. In mid-May, my son notified his tutor that he no longer wished to receive services. He stopped tutoring effective May 16th and did not use the 8 hour allotment for **** In June, Varsity Tutors continued the automatic transaction and charged another $579 on June 14th. I called them to ask why they continued the purchase agreement after they were asked to discontinue services, and they responded that we did not expressly call the customer service center to discontinue tutoring services. I asked for the $579 that was collected in June to be refunded, and they could not refund the money because my call was after the transaction, which I had no way to anticipate, had already been processed. Instead, they offered to extend the 8 hours for use over the next six months in lieu of automatically expiring unused hours after 30 days. Essentially, it is an abusive business practice.
      Read More

      Customer Reviews

      469 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Loni S

      5 stars

      07/16/2024

      We had excellent experience of finding the perfect tutors for my son! I have been looking for good math tutor since last year for my middle school son, we have tried couple tutors in other tutor location, but they were not the tutor which fits my sons needs.I was about losing hope luckily this summer I tried again to look for tutor from varsity tutors, we finally got the perfect match with math tutor *******************!, PhD in math and physics! We have been having his tutor session in a daily basis for the past month. Varsity customer service is amazing, its very easy to reach out customer support team by texting or calling them. I would strongly recommend varsity tutors to anyone who needs help academically!

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

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