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Find a Location

Autoplex of Affton has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Autoplex of Affton

      8214 Gravois Rd Saint Louis, MO 63123-4725

    • Autoplex of Affton

      2055 Tahoe Dr Florissant, MO 63031-7501

    Business ProfileforAutoplex of Affton

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Autoplex of Affton has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Autoplex of Affton

        8214 Gravois Rd Saint Louis, MO 63123-4725

      • Autoplex of Affton

        2055 Tahoe Dr Florissant, MO 63031-7501

      Location of This Business
      8214 Gravois Rd, Saint Louis, MO 63123-4725
      BBB File Opened:
      10/31/2017
      Years in Business:
      9
      Business Started:
      7/6/2015
      Business Incorporated:
      7/6/2015
      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      10:00 AM - 7:00 PM
      T:
      10:00 AM - 7:00 PM
      W:
      10:00 AM - 7:00 PM
      Th:
      10:00 AM - 7:00 PM
      F:
      10:00 AM - 7:00 PM
      Sa:
      10:00 AM - 3:00 PM
      Su:
      Closed
      Business Management
      • Mr. Shawn M Taschler, Owner
      Contact Information

      Principal

      • Mr. Shawn M Taschler, Owner

      Customer Contact

      • Mr. Shawn M Taschler, Owner

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/08/2022

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      On July 18, 2022 we put a deposit on a 2013 scion frs, $515.00. Three days later on the 21st we drove 3 and half hours to purchase. Five minutes prior to arriving I received a phone call from the salesman (*****) stating while they were driving the car to the dealership from the mechanics, the check engine light came on. They were taking it back to the shop. Since we were close we went to look anyway. There were some cosmetic damage which had not reported, but interior was immaculate. We decided to see what the issue was before moving forward. The following day the salesman offered to give a full refund since we had driven so far and hadn't been able to buy the car. I asked to have the car checked by an authorized ****** (scion) dealer. Was told I could at my expense. At that point I was also told the code (check engine light) was caused from faulty equipment when they were checking the car (I was initially told the light came on while they were driving the car to the dealership). I paid to have it checked by ****** as I was no longer comfortable with the mechanic the dealership used and we have been looking for this specific model of Scion for some time. ****** reported codes had been cleared twice & there was no way to tell what they were. They found this suspicious and said equipment COULD NOT cause check engine light to come on. I was advised against purchase and told there was also record of noise in the back end of the car. I contacted seller, saying we were opting not to purchase and I wanted my deposit back. ******** refused saying they weren't going to return the deposit now. Total cost of a wasted trip (gas for 300+ miles) authorized ****** mechanic check (272 dollars) and my deposit. Close to $1000 with no car. As I was told my full deposit would be returned, I expected that to be honored. They have offered half refund, but I am looking for the full $515 to be returned. Screen shot of text from Salesman has been included.

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      mike t

      5 stars

      01/22/2024

      great place with great cars and prices. honest people who made sure i got what i wanted and included a free warranty to make sure i was protected down the road

      Local BBB

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