ComplaintsforTactical Sh*t
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Complaint Details
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Initial Complaint
03/25/2024
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I made an online purchase of a 1000 round case of PMC 5.56 x 45mm, and a 1000 round case of PMC .223 ammo on 03/04/2024. My credit card was charged on 03/06/2024. Today marks 3 weeks and my order hasn't even finished processing yet. after 2 weeks I contacted the Tactical S*** support through email inquiring as to why such a delay in shipping, and received a response on 03/19/2024 stating that they had more merchandise in route to them, promising that I would have a tracking number by the weekend, which is now past. The most infuriating part is that I receive emails from them daily advertising the very products I purchased, with one advertisement promising 2-5 shipping. It appears that they are selling merchandise which is not in stock, and taking people's money and holding it for long periods of time. This is absurd, and constitutes fraud in my opinion, and it creates a strain on my small resale business.Business response
04/03/2024
The order has shipped and is pending pick up. The label will show movement within the hour.Customer response
04/03/2024
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************Initial Complaint
03/19/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
This business failed to deliver requested goods on time. Every attempt to call has been delayed.Every e-mail correspondence is hidden behind a zen email server and responses are too slow. I have reason to believe this is a Chinese shell company due to their prolonged delivery and response time to customers and the way the hinder the reimbursement request when goods are not delivered. Furthermore, the ****** review ratings are not great.I just want my money refunded.Business response
03/27/2024
The order was shipped on 3/21 within the 5-10 business day window as indicated on the website and delivered 3/25. Ammunition cannot be returned because it is regulated.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.