15 Customer Reviews
Review from anthony b
1 star09/27/2024
Predatory and pushy.I was laid off from work and told them I need to cancel the policy. I'll be selling the car anyways. Yet they refused to cancel it.Review from James S
1 star08/30/2024
******! These folks tried to sell me an extended warranty for my car. Said they work with the dealerships. I already have an extended warranty. I bought it from the dealership lol. Busted! SCAMMER!Review from Ka L
1 star08/06/2024
They are trying to scam people by mail, therefore committing a federal crime. This company should be forced to close due to their fraudulent behavior.
American Service Auto Protection Response
08/09/2024
Thank you for bringing your concern to our attention. Marketing mailers are sent in accordance with all local regulations and have been approved by governing parties. That being said, we do apologize that the mailer caused concern. I have removed your information from our database and you will receive no further mailers from our company. Please note* many companies send offers of coverage and most are similar in appearance. While you will receive no further communications from us, we cannot stop, prevent or preclude other entities from reaching out. Thank you and again we apologize for any concern or inconvenience this has caused.Review from Debra M
1 star08/04/2024
I brought the extended warranty for my ************************************************************** fix my car and they said it is a recall on my car it is a bulletin on **** edge but not the Titanium and they dont want to here it. This is bad service. So I read the reviews for nationwide and I wish I have read it then.American Service Auto Protection Response
08/09/2024
We apologize for your less than stellar experience. As a selling agent, we do not adjudicate claims and cannot supersede you administrators final decision in claim denial. In reviewing the file notes, our Care team did attempt to advocate on your behalf, however again we are an agent of the administrator and not the final deciding body. I have sent this to their escalations team to review for future instances.Review from Tonya T
1 star07/09/2024
Harassment, predatory, unsolicited mail. This must stop. No Star rating you bozoos this is a complaint. No complaint gets a Star. GeezReview from Stephanie S
1 star06/29/2024
I am receiving mailings from this company stating time sensitve with cards that look real, however I do not need a service contract, and my name has not been taken ofoff the list to not contact me or send me any mailers. I want my name out of their system. I think this is so unprofessional.Review from Tim M
1 star05/23/2024
This review is similar to many complaints I have read. I received a note that was attempting me to act quickly, and to a point threatening in nature.The company's response to many of the complaints I read (that many other companies do this type of marketing, e.g. grocery stores for promotional offers, etc) does NOT make this appropriate. My grocery store is not telling me to buy apples immediately. Put another way, many people break the law - does that mean I can do it as well?This is not a company that I would want to do business with, simply because of the way they try to attract customers.Review from Allison S
5 stars02/19/2024
I bought a policy from Nationwide Automotive and within the last 12 months they paid for two oil changes and replaced my air conditioner, which saved me a lot of money! I highly recommend them!Review from Crystal C
5 stars05/15/2023
I bought an auto policy from Nationwide Automotive Service Center last year. I have been very pleased with the benifits of their program. They even gave me complimentary oil changes along with other maintenance items. I just used my 3rd oil change and I can not be more pleased with how hassle free the process has been thus far. I would definently recommend this company and have referred several friends and family to them as well.Review from Jan F
1 star12/12/2022
My mother has this policy and I need to cancel it because she sold her car. I can't find a way to even get through to this company. Not answering the phone or email. My mom is also elderly and has tried to cancel before but was "bullied" into keeping the policy.
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