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Find a Location

BAEO Construction has 1 locations, listed below.

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    Business ProfileforBAEO Construction

    Remodeling

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    Sappington, MO 63128-5010
    BBB File Opened:
    5/15/2019
    Years in Business:
    8
    Business Started:
    1/1/2016
    Business Started Locally:
    1/1/2016
    Business Incorporated:
    12/10/2018
    Type of Entity:
    Limited Liability Company (LLC)

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/25/2023

    Complaint Type:
    Order Issues
    Status:
    Unresolved
    The payments were made in advance because Mr. ****** told us that, due to COVID-19 price increases, we would have to pay him in advance to get the best prices and that our items were paid for and ready to be installed when needed (the only thing we needed to do was pick out the color for the cabinets, backsplash, and countertops) We paid him in full for items that were to be installed at our residence. Copies of payments cashed by UMB Bank and FRB Credit Union are available. We have text messages from July 2021 to December 2022 trying to get Mr. ****** to complete the work started at our home. (We have text messages as well as the receipts for payments to BAEO Constructions (AKA ****** Zapata). We paid Mr. ****** a total of $34,175 for the following, which includes the list below that was not completed: The balance of work remaining to be done is $13,075. 1. Stairs. The staircase was not stained as promised and the rod-iron spindles were not secured. 2. Kitchen. We paid in advance for countertops, cabinets, a barnyard door, pot filler, a laundry chute reinstallation that was torn out during demolition, and a breakfast nook. 3. Bathroom. The first-floor bathroom next to the kitchen was not torn down to the studs and no wall lighting was installed. 4. The baseboards and floor flashings were left undone. 5. The back door frame was left undone. 6. Reimbursement for a broken stove and motion detector that was damaged during demolition. 7. Incomplete basement bathroom shower floor which has scratches that were never repaired as promised. The entire ceramic shower floor has to be ripped up and reinstalled. As of December 2022, almost two years, we have had no communication with Mr. ****** to right the wrongs that he has done to us financially. Mr. ****** promised to have our kitchen completed in a month, and it’s been two years. In April 2023, we had to spend thousands of dollars to get our kitchen back to some kind of normalcy.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Riccardo C

    1 star

    01/27/2022

    This company has made my life a nightmare. They began the job late July 2021 and was suppose to complete it in 16 weeks. It's January 2022 and the job is not even close to completion. I have paid them more than $45,000 on a $60,000 total. It has been multiple delays, lies and deceit. I paid for several "permits" that were never obtained. They are extremely dishonest. I want to warn consumers to avoid any business ventures with this company.

    BAEO Construction Response

    01/27/2022

    The job with *********************************** is $70,000 and yes you have paid so far $45,000, you authorized me increase from $60,000 to $70,000 because and addendum because your house had all rotten wood in the attic and if you wanted to use it as a second story, the whole wood had to be replaced, I warned you not to do it otherwise the job will take more time, you used these words "out of the question" and now here we are waiting to be decent temperatures to continue working. We are not from this type of weather we are not used to work on freezing temperatures but you keep threatening me to harm me if I do not go to work, that why I only take take texts from this person, I have told him if my English is that bad please go to City Hall so they can explain you why I needed to get all those permits and addendums that you have asked us, as I texted you so far I am still waiting for the inspector to cal me back to inspect our progress.

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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