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ComplaintsforMid America Outdoor
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/14/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Last October, I took my mower up there and I had a blown engine. They told me that they can get me a new engine for a good price. I have not been able to use it. They rebuilt the engine. I have spent $2000 on them getting my mower fixed. I picked it up in April of this year and it did not run. I took it back to them. It had not ran. They told me that I blew up the engine. I haven't used it. I changed the air filter since they did not after the rebuilt. It is still with them and they are not wanting to warranty it. I paid $2000 and have not been able to use the mower.Business response
01/04/2022
We fixed the lawn mower once; the consumer brought back after six month and it clearly had been used. The owner has offered to fix it again and parts have been ordered.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.