Business ProfileforFinders Keepers
At-a-glance
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Business Details
- Location of This Business
- 4240 S Fremont Ave, Springfield, MO 65804
- BBB File Opened:
- 2/23/2023
- Years in Business:
- 9
- Business Started:
- 6/25/2015
Customer Complaints
3 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/18/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
My first conversation with her was on May 20, 2023 and I took my furniture to her and I was supposed to get a report from her in June 1, 2023. I didn't get it immediately. I got it on June 6, 2023. She sent me my inventory list and the value of my furniture was $1,985.00. The product sold in June 2023. She said I owe you $633.75 and she put it on a spreadsheet. I called her several times and she said we don't distribute cash until the end of the month. On July 11, 2023, she wrote a letter saying funds would be available in July and I would have to come in to get the cash, but she said she would contact me to make arrangements with her to pick it up. I expected a check in the first part of August but didn't receive it. In August, I contacted her again and she said they will not be processing payments until the end of August. On September 12th, I wrote her a note about the furniture and that the funds would be available in August and haven't heard from them.
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