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Find a Location

DirlaBid.com has 1 locations, listed below.

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    Business ProfileforDirlaBid.com

    Auctioneer

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Online auction selling new truckloads of merchandise and estate sales.

    Business Details

    Location of This Business
    1325 E Trafficway St, Springfield, MO 65802-3557
    BBB File Opened:
    2/10/2016
    Years in Business:
    14
    Business Started:
    4/15/2010
    Business Started Locally:
    4/15/2010
    Business Incorporated:
    1/4/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • Dirla, Inc
    • Springfield Flea Market & Gifts

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a ** from this business online. The ** was advertised as being brand new in box. When I came to the store to pick up the **, I asked to inspect it before leaving the store. Upon opening the box it was found that the ** was not new, as the business had described. The ** was scratched, had a remote from a different maker, and would not even turn on. The owner was present and said "what do you expect when you get something at such a discount?" I replied that I would expect the item to be as advertised no matter what the sales price was. I explained to him that he advertised this item as new, and it was clearly not new, nor did it even function. He proceeded to offer me a refund, which I accepted. BUT then the owner made a fraudulent claim on the online bidding site claiming that I refused to pay. This claim is fraudulent and untrue and a malicious attempt from the business owner to penalize me for requesting a refund, ON AN ITEM THAT DIDN'T WORK AND WAS FRAUDULENTLY ADVERTISED. I want the fraudulent claim to be retracted from hibid.com, as it is untrue and unfair to me as a consumer.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Pamela D

    1 star

    02/27/2024

    I purchased 4 items from their auction, all were listed as new. Only one of the items I received was new, two were clearly used and one was damaged and unusable. They do not take returns nor do they respond to emails.

    Local BBB

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