124 Customer Reviews
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Review from Phil D
5 stars07/17/2024
Great folks! My service was an excellent experience. Very, very efficient. My Tech explained everything he was doing. I recommend them 100%. They are my “go to” HVAC professionals. Phil D.Review from James L
5 stars07/15/2024
The experience was great,I was told exactly what was wrong and my options. Thanks for your honestly and hard work. We use SS&B for all my properties.Review from Steven S
5 stars06/19/2024
Ron was on time, completed the service in good time and even had a recommendation to help me save money on coil cleaning in the future. Won't go anywhere but SS&B for my heating and cooling needs.
SS&B Heating & Cooling, Inc Response
06/26/2024
Hi ******,Thank you for sharing your experience with ***'s service. We're pleased to hear he was punctual, efficient, and provided helpful recommendations for future savings. We're honored to be your go-to for heating and cooling needs. ~ The SS&B TeamReview from Steve M
5 stars06/17/2024
Alex did really good on troubleshooting and found the result and replace it and running smooth operation as usually I recommend him to do that he has knowledge of checking on each items and made sure it charge good and runs good we are happy with that tech . Also the interpreter Jeff was here to made effective communication between with Alex. He great patient ! Thanks. I still have his cardSS&B Heating & Cooling, Inc Response
06/26/2024
Hi *****,Thank you for your feedback on ****'s troubleshooting and repair work. We're glad to hear that everything is running smoothly and that ****'s knowledge and thoroughness impressed you. Your satisfaction means a lot to us, and we're happy to know you have ****'s card for future needs. ~ The SS&B TeamReview from William
5 stars06/13/2024
Cody was very professional and knowledgeable, communicative and efficient. House and equipment were clean and orderly during servicing and at conclusion, and all aspects of service were explained. Very satisfied with services rendered and confident future work will also be handled in same manner.SS&B Heating & Cooling, Inc Response
06/26/2024
Hi *******,Thank you for your kind words about ****'s service. We are delighted to hear that he was professional, knowledgeable, and efficient. Keeping your house and equipment clean and ensuring clear communication are top priorities for us. We're glad to know you were satisfied with the service and feel confident in our future work.~ The SS&B TeamReview from Rose D
5 stars06/10/2024
Ryan Richards did a wonderful job of explaining why our air conditioner was not working, the part needed, the cost and it was repaired in a timely manner. We appreciated the quick response by SS&B Heating & Cooling, Inc. to our request for their service. Joe Bob & Rose Lynne DunnSS&B Heating & Cooling, Inc Response
06/11/2024
We greatly appreciate your feedback! ************************* will be thrilled to hear that you were satisfied with his service. It's wonderful to know that our quick response and efficient repair met your needs. If you have any more questions or need further assistance, we're always here to help. ~ The SS&B TeamReview from Kevin F
5 stars05/10/2024
Cody did a great job servicing our cooling system!! Thanks for taking care of us!!SS&B Heating & Cooling, Inc Response
05/13/2024
Thank you for your kind words, *****! Were thrilled to hear that **** did a great job servicing your cooling system. Your satisfaction is our top priority. If you need anything else, feel free to reach out.~ The SS&B TeamReview from Jim D
5 stars05/09/2024
Best experience I've had in Springfield and I've tried several companies. SS&B will be the only company I call from now on. Alex was fast, courteous and efficient. Alex is also a fellow Veteran and takes pride in his work and doesn't try to over sell. Thank you all for saving me a lot of money and making my house ice cold again. Jim D.SS&B Heating & Cooling, Inc Response
05/22/2024
*** thank you so much for your kind words and for sharing your experience! We're thrilled to hear that **** provided you with fast, courteous, and efficient service. It's great to know that as a fellow Veteran, **** takes pride in his work and delivers exceptional service without trying to oversell. We're honored to be your go-to company in *********** and are delighted to have saved you money while keeping your home ice cold. Thank you for your trust and support!Review from Sara K
5 stars04/23/2024
Tech was very knowledgeable and personable. Took the time to share his expertise and explained all problems thoroughly. I would certainly recommend and will be returning myself for future needs. Ryan Richards rocks HVAC!SS&B Heating & Cooling, Inc Response
05/13/2024
Thank you so much for your wonderful review, ****! We're delighted to hear that ************************* provided you with knowledgeable and personable service. It's great to know he took the time to share his expertise and explain everything thoroughly. We appreciate your recommendation and look forward to assisting you with your future HVAC needs.~ The SS&B TeamReview from George E
5 stars04/17/2024
Excellent service with knowledgeable and ************************. ************************* was our tech today. Checked out our air conditioning units for the summer season with skill and efficiency. When he completed the job, he explained what he did with a personable yet professional conversation.SS&B Heating & Cooling, Inc Response
05/13/2024
Thank you for your excellent review, ******! We're pleased to hear that ************************* provided knowledgeable and professional service while checking your air conditioning units. It's great to know he completed the job with skill and efficiency and took the time to explain everything to you. We appreciate your feedback and look forward to serving you again.~ The SS&B Team
Customer Review Rating
4.88/5stars
Average of 124 Customer Reviews
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