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Find a Location

Renegade Harley-Davidson has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRenegade Harley-Davidson

    Motorcycle Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/2/2021

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Motorcycle Dealer

    Products & Services

    Full service authorized Harley-Davidson Dealer.

    Business Details

    Location of This Business
    3980 W Sunshine St, Springfield, MO 65807-1068
    BBB File Opened:
    1/29/2021
    Years in Business:
    16
    Business Started:
    11/21/2007
    Accredited Since:
    3/2/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    Closed
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Steve Sessions, Operations Manager
    • Mr. Steve Hinchcliff, Chairperson
    • Mr. Chad Anderson, Vice President of Operations
    Contact Information

    Principal

    • Mr. Steve Sessions, Operations Manager
    • Mr. Steve Hinchcliff, Chairperson

    Customer Contact

    • Mr. Chad Anderson, Vice President of Operations

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/11/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    On February 2023 I purchased a motorcycle from harley ********* not even 2 weeks after I bought the bike they had to do 2400 in repairs for a full engine tear down, then it sat in my garage after me getting the bike back a month later. Tried to ride it this season and the transmission started slipping, I have put a total of 274 miles on the bike and it's had 2 major issues already tried to get them to fix it or do something about it and they told me the only way they can is for me to put ***** dollars down on a new bike. Sold me a lemon and wont fix the bike or get me a different one
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jeremiah W.

    1 star

    09/14/2021

    These individuals thought it okay to take me 800$.I was traveling throught and had some tire issues. They told me it could be the tires or the rim turns out it was the rim. They called to in form me of that & we hung up. I called back less then 2 minutes later to tell them not to put that new tire on a bad rim he said he would have to run it up the chain. 15 minutes later they call to say they have already put the tire onand could not remove it forcing me to have to buy a back tire as well. You would think if the rim was the issue they would have put my perfectly good tire back on my bike, But NO. His reply was he was doing me a favor to see if it would seal. But why not try that with the tire you took off instead of a new that would make me have to buy a rear tire. On top of put a NEW tire on a so called bad rim. I felt like they took advantage of me and my situation. Knowing i was not from there and was traveling through .

    Renegade Harley-Davidson Response

    09/17/2021

    Thank you for sharing your concerns. Your situation was an unique, challenging one and we are very sorry for your experience. Our number one priority is rider safety. If you'd like to discuss this matter in more detail, I'm very happy to connect with you directly. Just know that our intent is to make the best of the situation at hand without compromising on safety. I am sorry for your experience while traveling and thank you for your business. If you'd like to connect directly, please email me at ************************** and we can connect.Kindest Regards,**** *********** Harley-Davidson **********

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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