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Find a Location

Reliable Chevrolet LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Reliable Chevrolet LLC

      3655 S Campbell Ave Springfield, MO 65807-5201

      BBB Accredited Business
    • Reliable Chevrolet LLC

      3727 S Campbell Ave Springfield, MO 65807

      BBB Accredited Business
    • Reliable Chevrolet LLC

      3625 S Campbell Springfield, MO 65807

      BBB Accredited Business

    Business ProfileforReliable Chevrolet LLC

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.56/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/1984

    Years in Business: 56

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Auto Dealer, 

    Auto Parts,

    Collision Center,

    Products & Services

    New and Used Vehicles,

    Electric and Hybrid Vehicles,

    Auto Body Paint and Repair,

    Business Details

    This is a multi-location business.

    Find a Location

    Reliable Chevrolet LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Reliable Chevrolet LLC

        3655 S Campbell Ave Springfield, MO 65807-5201

        BBB Accredited Business
      • Reliable Chevrolet LLC

        3727 S Campbell Ave Springfield, MO 65807

        BBB Accredited Business
      • Reliable Chevrolet LLC

        3625 S Campbell Springfield, MO 65807

        BBB Accredited Business
      Location of This Business
      3655 S Campbell Ave, Springfield, MO 65807-5201
      BBB File Opened:
      5/1/1969
      Years in Business:
      56
      Business Started:
      10/30/1967
      Business Started Locally:
      10/30/1967
      Business Incorporated:
      10/30/1967
      Accredited Since:
      9/1/1984
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Elite Mercedes
      • Infinity of Springfield
      Hours of Operation

      Primary

      M:
      7:00 AM - 7:00 PM
      T:
      7:00 AM - 7:00 PM
      W:
      7:00 AM - 7:00 PM
      Th:
      7:00 AM - 7:00 PM
      F:
      7:00 AM - 7:00 PM
      Sa:
      7:00 AM - 7:00 PM
      Su:
      Closed
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      18 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/10/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      replaced a wheel sensor, on my corvette. I had to bring my car in to have the sensor programmed and retrained. When I got my car back they said I needed all new wheel sensors because they could not read any of them. None of my wheel readings were showing on the dash. I came back home and retrained my sensors using a magnet. All readings are again showing, except for the one I replaced. They wanted over ****** for all new sensors. I find it bad when the person with the scanner tool couldn't diagnose this issue plus lost all original readings to make it look like I needed all new sensors. Felt like someone was trying to make quick and easy money for the sale of sensors. The person with scan tool should have been able to do the job, Instead I got my wheels retrained by myself using a magnet. I didn't need all new sensors! I would have another opinion before you go to this dealership and have some idea, before hand, what the issue is. They can tell you anything if your none the wiser. I've worked on my vette for over 24 years and know my car. I could have taught them how to retrain my sensors with a magnet. Get advice before going to Reliable because believe me they are not reliable at all!
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      William K

      1 star

      10/03/2023

      ALCON,I have already completed the transmission fluid change on my 2014 Impala. (****** miles) ****** stop sending me service notifications. Unless it's my last resort, I will not use Reliable for service.Several times I had my newly purchased (used) car, purchased with PLATINUM extended warranty, in for suspension issues at RELIABLE CHEVROLET. I was told it was bad struts, therefore not under warranty. But it was failed and compressed springs that were the problem. Which had also destroyed the rear tires inner edges. I took my 2014 Impala to OZARK CHEVROLET, where they correctly diagnosed the spring problem, worked with the WARRANTY company and got it fixed, UNDER WARRANTY. I also had a front end noise that OZARK CHEVROLET also found a bad Hub bearing. They worked with the WARRANTY company and got it fixed. You got your money, now I have had to fight to get what I was due, and pay additional fees because it was not completed at RELIABLE CHEVROLET. Their lack of actual service is appalling.*********************************

      Reliable Chevrolet LLC Response

      10/04/2023

      Last time this car was here was 9/22. On the inspection that we identified the issue as being tire noise which would not be covered under warranty. They replaced the struts under warranty he they also replaced the tires which took care of the issue. The customer was not charged for diagnosis. We will remove customer from marketing. If there are any other problems that occur please contact the General Manager *************************** at ************

      Local BBB

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