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Find a Location

Mattax Neu Prater Eye Center has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Mattax Neu Prater Eye Center

      1265 E Primrose Springfield, MO 65804-4278

    • Mattax Neu Prater Eye Center

      430 N Jefferson Ave Lebanon, MO 65536-2742

    • Mattax Neu Prater Eye Center

      2170 E Cleveland St Monett, MO 65708-6134

    • Mattax Neu Prater Eye Center

      168 S. Payne Stewart Drive Branson, MO 65616-8156

    Business ProfileforMattax Neu Prater Eye Center

    Optometrist
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Mattax Neu Prater Eye Center has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Mattax Neu Prater Eye Center

        1265 E Primrose Springfield, MO 65804-4278

      • Mattax Neu Prater Eye Center

        430 N Jefferson Ave Lebanon, MO 65536-2742

      • Mattax Neu Prater Eye Center

        2170 E Cleveland St Monett, MO 65708-6134

      • Mattax Neu Prater Eye Center

        168 S. Payne Stewart Drive Branson, MO 65616-8156

      Location of This Business
      1265 E Primrose, Springfield, MO 65804-4278
      BBB File Opened:
      7/1/2002
      Years in Business:
      25
      Business Started:
      4/1/1999
      Business Incorporated:
      4/1/1999
      Type of Entity:
      Corporation
      Business Management
      • Suzanne Vert, Administrator
      Contact Information

      Principal

      • Suzanne Vert, Administrator

      Customer Contact

      • Suzanne Vert, Administrator
      Additional Contact Information

      Fax Numbers

      • (417) 886-1285
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/25/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I Called their office and asked very specifically, concisely and emphatically what the hours are at their *******, ******** office on Wednesday, April 25. I made it very clear as what day about which I was requesting the the information. I was told they were open until 4:30 pm and closed for lunch from 12:00 until 1:00 pm. I arrived at 4:01 pm and everything was locked.the sign on the door specifically states: MONDAY-FRIDAY 8:00 - 5:00 CLOSED DAILY FOR LUNCH This is 32 miles at a cost of $1.18 per mile to operate my vehicle plus my time. I needed to pick up my new glasses. The information I relied upon was incorrect and costly. Even the advertised hours on their door are blatantly incorrect without any regard to the inconvenience and cost to their clientele! I have an out-of-pocket expense of $37.76 of which should be credited toward the glasses that I was unable to pick up during the hours I was incorrectly instructed they were open and...even advertised on their door.If I do not receive a credit against my new glasses that I was unable to pick up prior to leaving the state to visit a dying sibling I would like a copy of my prescription so as to purchase elsewhere. I will then dispute the charge on my credit card and...if not successful...small claims court as I find this extremely irresponsible!
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

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