Customer ReviewsforWilhoit Properties, Inc

This by far has been the worst living experience of my life. Ive been living at ***** At *******, since September, 2023. I have not had any cooling air in my apartment since Ive been there and I told them that on day one before my items were even moved in my apartment. Due to the fall, it started to get cold and the heat was working, so the ** was never an issue again until now that its been hot all summer. Also, it was brought to my attention six months ago that the apartments have been audited, and my name was pulled and now, because the people in the RENT OFFICE did not do their job when they moved me in I currently have to move out of my apartment. Its just not right its not fair and its just super poorly managed. The way that the managers treat you is such a shame and I pray that anybody who is thinking about moving to these apartments, you guys really really read the reviews before you end up in the situation that Im in poor management stressed mentally drained, and do not know what to do. The manager ( ************************* ) is discriminating against me and she is very very rude. She has not been helpful whatsoever. We went to court after She filed an eviction on me for **** even tho they put a notice on my door to be moved out by July 7 and my lease is up AUGUST 31st! The judge honored that I can pay and stay. She is not allowing me to pay my rent and now shes threatening me saying that shes going file a writ on me so that I can be off the property in 7 days this company is super unprofessional and every day that Im still here Im worried & stressed. They came in my apartment yesterday 8/7/24 w/o my consent when I put this maintenance request in back in April 2024!!!! I went a whole summer without air condition & this has really affected my life. We have had several different property managers since Ive been here within the last year I know for a fact its been 5. And its just very poor communication and very poor management!

Hello My name is *********************** I live at ******************************************************************************************** I have been retaliated against by the Manager at the Timber Run apartment. I have ask for 2 years to have water leaks mold and other items to be fixed in my apartment. I am on Harris county housing assistance and my expectations have failed all three times. I have video and letters letters from other tenants as well. to my continuous complaints to without property corporation and to the manger with pictures damage letter my answer was relation from the management company. I have call the police on the manager do to her telling a maintenance person don't talk to me be for I assault him. To denying another person of the same ethnic of me an apartment who received the same government assistance. Do to me know call a building inspector to come out that I requested to come in and expect my unit for leaks, mold , roaches and spiders which she denied to do and me speaking with her manager when the hurricane hit about her lack of repairs and how she lashes out at me and other residents. I have lots of proof including paperwork for the company that's supposed to been discarded that have been left outside in trash bags unsecured and not discarded properly. I have videos on my videos including statements including emails that I have sent to the corporate office and the list goes on I am asking for help because now I am being rolled out of my lease and retaliation because I told her that she moved her daughter over here next door to me put brand new carpet down and a dishwasher which I have proof of and my work order still went on complete and I have video of them sitting outside doing drugs and her personal vehicle that she brings to work I need help I have a sick child and I don't know thanks. Please Help

Hello My name is *********************** I live at ******************************************************************************************** I have been retaliated against by the Manager at the Timber Run apartment. I have ask for 2 years to have water leaks mold and other items to be fixed in my apartment. I am on Harris county housing assistance and my expectations have failed all three times. I have video and letters letters from other tenants as well. to my continuous complaints to without property corporation and to the manger with pictures damage letter my answer was relation from the management company. I have call the police on the manager do to her telling a maintenance person don't talk to me be for I assault him. To denying another person of the same ethnic of me an apartment who received the same government assistance. Do to me know call a building inspector to come out that I requested to come in and expect my unit for leaks, mold , roaches and spiders which she denied to do and me speaking with her manager when the hurricane hit about her lack of repairs and how she lashes out at me and other residents. I have lots of proof including paperwork for the company that's supposed to been discarded that have been left outside in trash bags unsecured and not discarded properly. I have videos on my videos including statements including emails that I have sent to the corporate office and the list goes on I am asking for help because now I am being rolled out of my lease and retaliation because I told her that she moved her daughter over here next door to me put brand new carpet down and a dishwasher which I have proof of and my work order still went on complete and I have video of them sitting outside doing drugs and her personal vehicle that she brings to work I need help I have a sick child and I don't know that to do thanks. Please Help

As a Indigenous individual I know what being treated as a third class citizen feels like. I am having issues with my apartment manager, I wanted to get these resolved so I call Corporate in ***********, *** for their help. I was totally surprised by the treatment I received by a Wilhoit Properties Officer. She started talking baby talk before she hung up. No help there in fact I feel worse, just waiting for my eviction notice now.

If I could give negative stars, I would. We paid a deposit and application in November of 2023. Management at the time was a joke. Once they fired her and new management took over, things did not get better. They refuse to return our deposit because we have cancelled the application after 7 months and they only will refund the money if the application is rejected. Basically, they can keep our deposit for an undetermined amount of time and not ever make a decision. Meanwhile, we have had to apply and pay a deposit for another place. This is not how you handle your business, especially in a small town.

I regret my attempt to move to one of the properties owned by this company as the individuals that work for this company lack compassion and are trained to railroad their prospective tenants into paying a deposit for units that ARE NOT ready. Prior to my in person visit to a unit in *****, Tx, my mother and I called to gather very detailed information in regards to the application process and availability of possibly moving in for June 1st. I am currently homeless with children and using a voucher. There are timeframes and guidelines necessary to be met before housing is willing to pay. When I went in person to apply for the unit, the original unit I was interested in was already leased and another unit was pending an approval. The leasing agent suddenly remembered the manager telling her there was another unit available and ready. Her exact words were, My manager did say there was a unit ready for inspection. It is currently being used as a storage for appliances, however once we get maintenance to move everything the unit should be ready for inspection. I reiterated the importance of having the unit inspected prior to June for my move in to take place, hopefully for June 1st. I explained that I did not want to leave my packet unless this specific unit would for sure be ready. The agent checked the database and confirmed the unit was ready. After the application was processed, I was called to complete corrections (changing information that was already correct because compliance wanted the information changed) and two days later, I was called again to pick up the packet. When I reviewed my packet, I noticed the inspection ready date was listed for 6/17/2024. Insane! Not only would I now be homeless with children another 45 days out, I would also be subject to possibly losing my paid deposit for a unit that wasnt ready and losing my voucher if the unit does not pass inspection. Absolutely no compassion or respect for our time or well being