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ComplaintsforRestoration Solutions
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Complaint Details
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Initial Complaint
08/28/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I emailed ***************************** on April 22, 2023 with ********************** of a foundation leveling job I needed done. On April 28th, he came with helper, ****, to see it, and on April 30th, they came. He told me it would take 1 & half days for $550.00. He had written up a contact with a one year return service warranty. They were only there for 4.5 hrs, from 9-1:30pm. He promised to come back in *********************************** stages.On June 21, I called & texted & asked that he finish the leveling job. 5 days later, he claimed he was out of ** until Aug. On July 31, I emailed & texted (he never answered a phone call). I contacted him again on Aug 15th. I gotten zero response from him.On Aug 14th, I looked up Restoration Solutions on line. They are based in *********** **, serving all of Southwest ******** (which includes ********) & do the same type of work. They both offer a one year workmanship guarantee. When I emailed & contacted the ******************* he seemed curiously unconcerned about someone using his business info. He claimed he didnt know the ********** didnt work in that area (?). He also uses a PO box. ****************** had both his contracty (submitted by Company *************** ***** business card with Restoration Solutions. His ****** address is owned by MMHS2017LLC, whose location is PO Box *****, *********** ** *****.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.