Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/26/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I feel that we have been abandoned. He was here in August. This project for siding has been going on for 3 years. He came back in August and brought some people here. With him not showing up and not communicating with us, we felt abandoned. I talked to him in person face-to-face and he said he would finish the work. He had to order a piece of equipment that was supposed to take 2 weeks. I had very little response from him. He emailed my husband that he lost his phone and when we tried to call the new number he gave us, he doesn**;t answer. I feel that we have been abandoned by him. We have had a port a pottie sitting in front of our house since August. We have been very patient. We just want the project done. He has all of our insurance money.We want him to finish the job.Customer response
02/13/2024
I have heard from the owner. I contacted him in mid-late January as he had told me that he would be back to complete the work the week after Christmas. He told me that he was having (more/different) personal issues and had been delayed. Also used the weather as an excuse. I have not heard from him again. The work remains unfinished at this time.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.