![](https://m.bbb.org/prod/ProfileImages/061a83d1-cb2c-45c5-a4bd-a2f6b45e6e01.jpeg?tx=w_150)
ComplaintsforAffordable Income Tax & Payroll
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/15/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We hired them a year and a half ago to help with or taxes. They have done absolutely nothing for us. We have paid them 28K because they said they needed it to be in an escrow account in order to begin negotiations. They use scare tactics (jail) to get you to sign on. It turns out that he lied about being a CPA. He was supposed to provide us with our tax ID and he never did. According to the IRS and the Missouri Dept of Revenue, he has not paid either one of them a single dime.Business response
09/07/2022
We have been in negotiations with the consumer's attorney. Consumer was supposed to remove the complaint.Customer response
09/08/2022
09/08/2022: Mediator left a voicemail for the consumer requesting an update, will also send the request via email.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
300 E Sunshine St STE A
Springfield, MO 65807-2641
Want a quote from this business?
Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.