ComplaintsforPat Gallagher Enterprises
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Complaint Details
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Initial Complaint
11/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
This business charged my 95 year-old mother $6000 for two hours of work and didnt even have the decency to remove the tree limbs from the back yard, even though they brought a wood chipper, which they had parked in the front driveway. Instead, they piled the tree limbs along the back fence. After the fact, we had the work that was done evaluated by another professional service, and they told us the price should not have exceeded $2500. My mother is extremely hard of hearing and inexperienced as to the value of the project performed. Her judgement was impaired, and she was clearly taken advantage of. Seeking a partial refund, however, is not our goal here. I feel the business at the very least needs to come back and clean up the mess they created along the back fence. It is for this reason I am filing this complaint. We bring up the excessive charge only to make it clear that for a sum that high, the work should have been done more professionally.Business response
01/08/2024
I've reached out the consumer I'm waiting for them to respond back. I'm willing to resolve the issue. I have not done business with this person but I've done with ****************************Customer response
01/16/2024
We resolved the issue and he agreed to come pick up some branches and cleaned it all up for us.Customer response
01/18/2024
My complaint against Pat Gallagher Enterprises has been resolved. Mr ********************** has asked that the complaint be completely removed from his profile. I have no objection to this since he worked with us on the resolution of the issue. I realize that it is up to your discretion, but please consider removal of the complaint.
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Contact Information
11500 Olive Blvd Ste 220
St. Louis, MO 63141-7141
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.