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Find a Location

Confluence Rivers UOC has 1 locations, listed below.

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    Business ProfileforConfluence Rivers UOC

    Utility Water Company

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    Additional Info:
    Mail sent to the business on 01/19/2024 was returned by the U.S. Postal Service as Refused.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    St. Louis, MO 63179
    BBB File Opened:
    8/10/2020

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have no water and Confluence Rivers UOC on 3-8-24 did not sent out an email, a call or a text or carrier pigeon to say we will not have water today. We just dont. Over an hour now. I called twice and one lady said it was a fire hydrant. We dont have fire hydrants in the neighborhood not one. Last year a family house caught fire and they sent fire trucks from 5 countries with water tanks to fight that fire. We pay more in water a month over 120 a month its a flat fee and they do not communicate they lie about fire hydrants and this is the only water company. Shouldnt they have some type of accountability that they give no warnings and if it happen they couldnt send out a message if some sort. People need showers, babies needs their water bottles. People use the bathroom. Theres no ETA and they say they have no supervisors available to speak with. Why is a major company like this able to do this to hard working bill paying people on the regular. And they keep getting money hand over fist while we suffer.Every week there is a broil water that sometimes gets sent out or they place a tiny sign at the beginning of the subdivision. They r not warning us properly and its been occurring for over 3 years now
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nick S

    1 star

    01/21/2024

    They raised our bill 300% went from $40 to $167!!! Something needs to be done about this I live in *********** ** they are making it impossible to retire meanwhile the owners are getting rich! This needs to be investigated asap!!!

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