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Complaint Details
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Initial Complaint
04/24/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I have his estimate on a contract and the estimate date is March 6, 2024 and valid until April 5, 2024. I have been keeping in contact with him before this. On March 19, 2024, I told him I am having surgery and have stiches removed on March 26 and then told him I would be ready to go on March 27 whenever he is ready to do the work. I called him on March 27 and left a message to keep him informed. He never returned my call. I wanted color added to the slab of concrete. He said he would drop off a color slab in my mailbox and I told him to feel free to come to my door. I go to the mailbox to look and nothing was left. He stopped responding at all. Then I called him on March 27th and he hasn't called me since. So all he had to do is say he is no longer interested in my job. I asked him do I have to sign anything and he said no. He said I didn't have to sign anything.Initial Complaint
06/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
They poured a patio for us. It has cracked. There are weed growing up in the crack and the expansion, and he chewed up four of the bricks on my home. A lot of my grassy places are now dirt. They threw down some grass seed, but nothing has grown.Business response
07/19/2022
My crew was over there yesterday evening and we put down additional feed, straw and top soil. More control joints were cut in the slab and I will add filler to those joints this week. There were some bricks on the house she said we broke and I am going to take care of that. This is no charge to her. This should be resolved by the end of the week.Customer response
07/27/2022
** needs to follow up when the crew works on a job to make sure his crew has done a proper job.
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Contact Information
6818 E Farm Road 94
Strafford, MO 65757-8594
Business hours
Today,Closed
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.