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Find a Location

Goodfellas Construction and Property Co. has 1 locations, listed below.

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    Business ProfileforGoodfellas Construction and Property Co.

    Construction

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    272 Shellbark Dr, Troy, MO 63379-3306
    BBB File Opened:
    3/13/2019
    Years in Business:
    5
    Business Started:
    2/18/2019
    Business Incorporated:
    2/18/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    7:00 AM - 5:00 PM
    T:
    7:00 AM - 5:00 PM
    W:
    7:00 AM - 5:00 PM
    Th:
    7:00 AM - 5:00 PM
    F:
    7:00 AM - 5:00 PM
    Sa:
    8:00 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Mr. Ken Crumes, Owner
    • Mr. Ken L Crumes II, Owner
    Contact Information

    Principal

    • Mr. Ken Crumes, Owner
    • Mr. Ken L Crumes II, Owner

    Customer Contact

    • Mr. Ken L Crumes II, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/07/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Hired Goodfellas for a project to frame, insulate, sheetrock, and paint a large renovation in St. Louis City. *** was polite and provided us a bid for our entire project. We did a thorough search and found that he had generally positive reviews and no major legal actions in process. There was one complaint on BBB but it appeared to have been resolved. While our bid was explicitly with Goodfellas, and lien waivers with Goodfellas, they subcontracted all of the work out to another firm. We gave Goodfellas a deposit of over $25,000 to start the project. The moment Goodfellas received the money, everything went south. They struggled to schedule work and coordinate with their people. The owner cited health conditions, backlog issues, and lack of resources. Our project was placed on hold for months. We spent weeks trying to reach *** ******, the owner who met us with excuses but no results. His argument was that he had paid a subcontractor and that he was not responsible for the work. We eventually reached the subcontractor who stated that he had not been paid nor would he be completing our project without payment. When we attempted to set-up a conference call with *** and his sub to straighten things out, *** blew off the call. The subcontractor maintained that he had not been paid enough money to do our project. We asked Goodfellas repeatedly to either perform the work or give us a refund. ***, the owner, repeatedly promised to either complete the work or refund us our deposit. When he was unable to complete the work he made the decision that he was not in default because of his subcontracted agreement with a firm we were not involved with. I have worked in construction for several years and have never heard of a contractor claim that they were not responsible for work because of their agreement with a subcontractor that did not work out. After leaving a bad review the owner is now threatening to cause us harm and attempting to coerce us into removing the reviews.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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