ComplaintsforGoodfellas Construction and Property Co.

• Initial Complaint

  09/07/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Hired Goodfellas for a project to frame, insulate, sheetrock, and paint a large renovation in St. Louis City. *** was polite and provided us a bid for our entire project. We did a thorough search and found that he had generally positive reviews and no major legal actions in process. There was one complaint on BBB but it appeared to have been resolved. While our bid was explicitly with Goodfellas, and lien waivers with Goodfellas, they subcontracted all of the work out to another firm. We gave Goodfellas a deposit of over $25,000 to start the project. The moment Goodfellas received the money, everything went south. They struggled to schedule work and coordinate with their people. The owner cited health conditions, backlog issues, and lack of resources. Our project was placed on hold for months. We spent weeks trying to reach *** ******, the owner who met us with excuses but no results. His argument was that he had paid a subcontractor and that he was not responsible for the work. We eventually reached the subcontractor who stated that he had not been paid nor would he be completing our project without payment. When we attempted to set-up a conference call with *** and his sub to straighten things out, *** blew off the call. The subcontractor maintained that he had not been paid enough money to do our project. We asked Goodfellas repeatedly to either perform the work or give us a refund. ***, the owner, repeatedly promised to either complete the work or refund us our deposit. When he was unable to complete the work he made the decision that he was not in default because of his subcontracted agreement with a firm we were not involved with. I have worked in construction for several years and have never heard of a contractor claim that they were not responsible for work because of their agreement with a subcontractor that did not work out. After leaving a bad review the owner is now threatening to cause us harm and attempting to coerce us into removing the reviews.

  Business response

  10/04/2022

  
  

  This letter is to inform your office of all attempts to resolve this matter. Goodfellas Construction has been in direct contact with ****** **** (Affiliate of ******* ******-*******'s Investment Group) throughout the duration of this issue. On 06/09/2022 Goodfellas Construction & ******* ******-*******(****) entered into agreement for construction services at **** ***** ****** ********* *** *****. Goodfellas made (****) aware that a subcontractor (**** ***** ** ****** *********** ***) would be used on the project (Ref:Mechanic's lien waiver release 06/09/22). Project was continued to 70% completion, verified by (****) and his affiliate ****** **** (07/21-07/29/2022). Goodfellas Construction's owner *** ******, was unavailable due to health complications (07/07/22- 07/21/22) *** made accommodations for (****) to communicate all project related questions & concerns via **** *****. 

  
  

  Goodfellas Construction took immediate action to resolve this account, once we learned of **** *****'s absence/ tardiness from the project (5931 Maple Avenue). It should be noted, **** expressed his disposition of the project due to additional work requested by ******* ******-******* & ****** **** (Ref;Email Attached). On August 2nd, 2022, Goodfellas Construction agreed to terminate the contract and negotiate reimbursement amount due to 70% of work completed. Negotiations proceeded between ****** **** and Owner *** ****** to no avail after scheduling reimbursement payout in the amount of $10,000.00- $15,000.00.    

  
  

  Thursday August 18, 2022 Goodfellas contacted (****) via email, in an attempt to once again resolve this matter. We gave another deadline for (**** & investment group affiliates) to accept our reimbursement offer within 3 business days from 08/18/2022. By Tuesday August 23rd 2022, the reimbursement offer was invalid as no acceptance letter was received. On 08/24/2022, Goodfellas received an email detailing (**** & investment group affiliates) desire to reject our offer and proceed legally. The email also detailed intent to go public with this matter, in an attempt to defame and slander our firm's name with blatant falsehoods & baseless or vague claims (Cease & Desist 08/09/22). 

  
  

  On 09/07/2022, Goodfellas Construction was contacted by ****** ****, ******* ******-******* & ****** ******* to once again threaten our firm with social media reviews etc. Reviews were made on Facebook, BBB page & Attorney General etc. Goodfellas Construction reached out to (**** & ****** ****) to try to finally resolve this matter again, to no avail. Legal threats have been made against our firm from (****) which left us no choice but to file legal proceedings as well. On 09/14/2022 Goodfellas Construction filed a motion against ***** *********** *** referring to this matter. 

  
  

  Goodfellas Construction has been very patient & understanding throughout this process to reach an agreement to remedy this issue. We have made all accommodations to resolve this matter as timely as possible. In which the clients deliberately made false claims to your firm as well as social media. On Tuesday September 26th, 2022 Goodfellas Construction's owner *** ******, was contacted by ****** **** to express his desire to move on from this matter and apologized for his role in spreading these falsehoods &/or lies about our company. ****** also expressed he would delete his comments in hopes to move forward from this matter. Goodfellas Construction has not heard from ******* ******-******* or ****** ******* since this infraction occurred on 09/07/2022. 

  
  

  In closing, Goodfellas Construction still desires to resolve this issue and move forward. Thank you for your attention to this matter. 

  
  

  Respectfully Submitted, 

  
  

  -*** ******

  Customer response

  10/06/2022

  Complaint: ********

  I am rejecting this response because:
  

  We reject his response and timeline of events for the following reasons:
  1. He has long claimed (falsely) that there is no contract/agreement. This is the first time he is acknowledging our agreement (email attached)
  2. We were not informed of a subcontractor until after the dispute began. He represented that he was an member of the company. 
  3. At no time did we verify that 70% of the work was complete. We spent considerable amounts chasing him to complete the work.
  4. *** did not take immediate action to resolve the account. He delayed for months and cost us a considerable amount of money.
  5. We never agreed to terminate the contract on August 2nd. *** did however attempt to claim that the contract never existed. 
  6. The agreed to amount was only accepted because our team felt it was better to settle then pursue legal action. At no point was completed work acknowledged or considered in our decision. We were still taking a considerable loss in time and money due to their failure to complete their scope of work.
  7. We attempted multiple times to resolve the matter. *** became unresponsive when it was time to pay the settlement. At that point we turned to BBB and social media to share our experience. Shortly after the social media posts *** resurfaced. *** left aggressive and unhinged messages; he threatened my colleagues **** and ******.
  
  
  
  Sincerely,
  
  ******* ******-*******

• Initial Complaint

  04/19/2022

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  The owner contacted me to advise me that my check bounced and I immediately called him and sent him a screenshot from my bank directly showing the funds were available and my balance after his check cleared. There was no reason for the check to bounce at all. I also informed the owner I had multiple issues as he was removing wiring and caused two of my rooms in my house to go without power he assured me he would be there the following day at 9 AM to bring wire and fix the issue immediately as well as fix the other concerns and issues that I had. It wasn’t until 4 PM that day that I finally texted him because he no called no showed on the job. Then demanded that I pay him the balance remaining before he continues work. Half the work hasn’t been completed and I’m without power. Now they are demanding I pay the remaining balance which isn’t supposed to be paid until work has been completed upfront and then they will come back and finish the entire job while my family is going to extreme stress due to their lack of professionalism and causing us to be without power and half of our house

  Business response

  06/20/2022

  The complaint has been resolved.  We are releasing the lien with St. Charles County and waiting on it.  

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩