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Find a Location

Beis Plumbing, LLC has 1 locations, listed below.

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    Business ProfileforBeis Plumbing, LLC

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.37/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/29/2018

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Plumbing

    Products & Services

    PLUMBING, WATER HEATERS, DRAINS, WATER TREATMENT

    Business Details

    Location of This Business
    280 Vance Rd, Valley Park, MO 63088-1521
    BBB File Opened:
    1/6/2016
    Years in Business:
    9
    Business Started:
    7/2/2015
    Business Started Locally:
    6/1/2015
    Business Incorporated:
    7/2/2015
    Accredited Since:
    10/29/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    7:30 AM - 4:00 PM
    T:
    7:30 AM - 4:00 PM
    W:
    7:30 AM - 4:00 PM
    Th:
    7:30 AM - 4:00 PM
    F:
    7:30 AM - 4:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mrs. Jessica L Beis, Co-Owner
    • Mr. Charles A Beis, Co-Owner
    Contact Information

    Principal

    • Mrs. Jessica L Beis, Co-Owner
    • Mr. Charles A Beis, Co-Owner

    Customer Contact

    • Mrs. Jessica L Beis, Co-Owner
    • Mr. Charles A Beis, Co-Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    The company came out to do a minor repair (change a gate valve to a 90 degree elbow and soldier in a ball valve.) The plumber left my home without replacing my grounding wires because mine were too corroded. He told my wife he was behind for the day and asked me over the phone if that was ok. Initially I said yes and after thinking about it, I think having my home grounded by a licensed and professional plumber makes more sense because its a safety issue. I called the service manager back and they were unable to make arrangements to have a plumber come by my house after hours meaning after 4pm. So **** wanted me to do my own repair, at my time and expense while still paying $1250 for this service and wouldnt make an accommodation to meet me at 4:15 at my residence. Oh and by the way there is a leak in the pipe when they left where previously there wasnt a leak. If theyre wanting me to complete my own work my bill should be adjusted accordingly, also I feel like Beis shouldnt have left my home without the grounding wire in place especially since its a matter that deals with safety.
    Read More

    Customer Reviews

    19 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lea Z

    1 star

    08/25/2023

    I'm grieved to share that after reading so many stellar reviews, I had the most irritating experience with this company. I paid to have a tech come out and provide a quote for plumbing work at my property. The tech came out and charged me $95 for a quote that I never received. I called in multiple times over the course of 3 weeks and was told that a quote would be out to me within the day, and (on my third attempt) within ***** hours. I received a standard welcome email from Beis, but that was all. I finally had my husband call in for a refund, and he was transferred to management immediately. The manager was instantly defensive and refused to provide us with a refund, stating that they left us a voicemail (the number they had was so completely wrong that it must have been from some other file). They also refused to release the quote to us. To say I am baffled and annoyed by the extreme lack of organization and follow-up from Beis would be an understatement. Please, do better.

    Local BBB

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