Customer ReviewsforBeis Plumbing, LLC

Beis did my whole home plumbing when I built new 5 years ago and I would have recommended them to anyone. They provided quality work at a fair price. Over time, the company has grown to the size where they seem to have forgotten their roots. From unpleasant and rude service managers, to performing work without any sort of documentation or approval by the homeowner, to upcharges without consent, to charging rates that are not even realistic and threatening to get sent to collections for questioning their pricing. There seems to be no lines they aren't willing to cross to make a buck.I tried reconciling with the company after their very poor business practices but their stance is clear, money over customer satisfaction or even good business etiquette for that matter. Whether the homeowner approves the work or not, whether the work is needed or not, whether the pricing is fair or not, they will authorize themselves to do the work and they will threaten the customer by sending them to collections for questioning their absurd pricing. Shame on me for not getting a written quote before they completed the work, but also shame on Beis, the "professionals" for not getting any signed authorization before starting the work and intimidating customers into paying without any explanations of why.The company started off as good as they come from a customer satisfaction standpoint, but sadly has let greed blur their vision of what it means to provide quality service at a fair price to a homeowner. Beis has burned their bridge with me and will never touch another project myself, or anyone I know has in the future. No customer should have to rework what a "professional" company supposedly fixes. I warn any and all future customers, please consider taking business elsewhere as the future for this company looks very grim.

We would love to upload the emergency text messages with full authorization of work, the addition of work on site, and note the dropped calls to make this customer priority as they had no water and a flooded home! The Customer thought in his words, the work would be covered by insurance, it was not, it was only then that he was upset about his bill! This customer did not get other quotes, has no idea the cost of this scope of work, of the on site discount he received for the multiple items repaired for him!

I recently used this company and it will be my last! When I use my shower and/or bathtub water leaks into my basement. The plumber diagnosis the problem as overflow problem and removed the piping and replaced it was PVC. For the 2 hour service to replace the piping the charge was $789; which in my opinion is a ridiculous amount to charge for this service but because I wanted the leak resolved I paid that amount. The next day I took a shower and had a leak which it was the same amount of water as before. I had my father look at it and he was able to diagnosis the problem as a calking problem from the corner of the tub. I called the company about my concerns and she told me that he can come back but it would be other service charge!! I am out $789 and still have a leak!

When we were on site for the leak, *********** diagnosed that the overflow was in fact leaking and contributing to the leak you were having. He gave his estimate on site and got your signature for approval. He did the work for replacement, tested again from the shower and tub spout and found no leaks. We do not get in the tub to test which could be the cause of water reaching the corner bead of caulk when you were showering. We offered to come back out and see if there was an issue with our work or if there was another area that was leaking. If there was something outside the realm of what we repaired a cost would incur for any additional work. I hope this clears things up about our procedure.

*** * is best very good person doing perfect job funny I'm so happy he finish fast my Landry box I recommend him for best quality finish job thank you *** ??????

Thank you so much for leaving a review, *******! We are so happy to hear you are so satisfied with ***! Give us a call if you ever need anything else :)

Great service and a professional and courteous staff . What a nice experience on my plumbing repair job . Im glad I made the call to Beis Plumbing Company .

We are so happy to hear everything went well during your experience! We will always be here if you ever need anything else, don't hesitate to reach out!