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Business Profile

Timeshare Advocates

Resort Consulting Group LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Timeshare Advocates.

Complaints

Customer Complaints Summary

  • 38 total complaints in the last 3 years.
  • 8 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/12/2025

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business has called me 4 to 5 times a day for the last several months. These are unsolicited phone calls, and I have requested every single time to have the calls stop. When I asked to have the calls stop someone hangs up on me. It's a different phone number each time and it's absolute harassment. I need them to stop contacting me. I will seek legal representation if it does not stop.

  • Initial Complaint

    Date:02/05/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a time share back in February of 2024 since March 1st of *********************************************** Ive asked several time to have my number removed and they just hang up. Ive asked several time to stop calling and they as well hang up. I call the numbers back and they hang up right away or it says the ****** voice can not be reached. Ive lost hours of work calling around trying to get these people to leave is alone. Today the calls have started all over again and the **** on the phone are beyond rude and once again no surprise they hang up when you tell them not to call.

  • Initial Complaint

    Date:02/04/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I continue to get unsolicited phone calls from this company. I have request to be place on the do not call list once before today and then again today. I have expressed that I am not interested in there service if I do receive another call I will take it to the next step.

  • Initial Complaint

    Date:01/30/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I continue to receive phone calls from this company and have asked MULTIPLE times to stop and to be removed from their list. Yet the calls continue even after I threaten legal action for harassment and *** policy violations.

  • Initial Complaint

    Date:01/22/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Resort Consulting Group calls and harasses me multiple times per day asking if I am happy with my time share. I tell them yes and to put me on their do not call list. Yet, I still get calls daily.

  • Initial Complaint

    Date:01/18/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Unsolicited phone calls I don't know where this company got my information from, but they continue to call me. I have asked them numerous times to remove my name and number from their database, however they have continued to call me. I am hoping that reporting them to the BBB will help eliminate them calling me and others.

  • Initial Complaint

    Date:12/11/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company *** calls me constantly! It doesn't matter that I don't have a timeshare, and that I've asked them over a dozen times to stop calling me, they refuse!! These people are harassing me so much that they need to be arrested for these crimes against all of us! I want to be PERMANENTLY REMOVED FROM THEIR CALL LIST!

  • Initial Complaint

    Date:04/10/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Repeated phone calls about selling my time share even after asking to be removed from their contact list 3 times

    Business Response

    Date: 04/11/2024

    We don't do any outbound telephonic marketing . Im not sure who is calling this person but this is simply not us. We don't do this and we don't permit anyone to do this on our behalf. This complaint is clearly meant for a different company.

    Customer Answer

    Date: 04/24/2024

    Phone number thar contacted me was ************

    Business Response

    Date: 04/29/2024

    That number is in no way associated with our company or any affiliated company. We don't do any outbound telephone marketing. We don't do any marketing or conduct any business of any kind in ********** .

    Customer Answer

    Date: 05/06/2024

    I give up. They continue or someone saying they are Resort Consilting to call me. Thanks anyway. 

  • Initial Complaint

    Date:11/24/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business has called me 4 to 5 times a day for the last three months. These are completely unsolicited phone calls, and I have requested every single time to have the calls stop. When I asked to have the calls stop someone hangs up on me. Its a different phone number each time and its ordering on absolute harassment. I need them to stop contacting me.

    Business Response

    Date: 11/28/2023

    We are not calling this person or any other person in *************. We do not do any outbound telephone marketing of any kind ever.

  • Initial Complaint

    Date:11/15/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company calls me every two to three days trying to get me to cancel my timeshare with *******. I have told every employee that calls that I do not wish to speak with them and to not call me again.They spoof their phone number, making it appear that they are calling from my area code.These are unsolicited, unwanted, harassing phone calls.

    Business Response

    Date: 11/17/2023

    Not sure who is calling this person but we don't do any outbound telephone marketing at all. 

Resort Consulting Group LLC is NOT a BBB Accredited Business.

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