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Complaint Details
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Initial Complaint
04/27/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I hired him to remodel my fireplace and he gave me a quote and I agreed to pay 50 percent down and 50 percent once he was finished. So we agreed and he started the work. On the 2nd day I noticed he was not putting anything on the floor to protect it. I had just installed new hardwood floors that were sealed and he was working on top of the floor without covering it. There were tools and equipment scattered all over the floor. I gently asked him to put a cover on the floor he got offended and took all his stuff and walked away. I tried to reach out to him to resolve it directly with him but he said to stop calling and to stop bothering him and hung up the phone. My floor is ruined and on the section where he was working still has glue on it and has to be completely redone.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.