Customer ReviewsforAspen Dental

Aspen dental at the ********** location conducts poor business. I had work done covered by my insurance and were paid for such work yet they sent the amount due to collections. Ive contacted them and the collection agency multiple times and they keep telling me they will resolve the issue. They did work not covered by the insurance after i strictly told them Im on disability and could not afford to pay out of pocket cost therefore they signed me up with a Genesis ***** Ive been making payment on the card now for over a year and have been informed the genesis ******* will now suddenly be charging a monthly fee to the balanced owed. Im extreme unhappy with how they handled my *******. I do not recommended this location to anyone.

I thought my cap was loose. It wasn't. My old dentist said it wasn't loose. ASPEN referred me to get a root canal! Then on another tooth ASPEN said I needed a bridge! My old dentist said I just need a cap!

I scheduled a routine cleaning with aspen dental since my regular dentist did not have any appointments until October. When I went to this facility it was a ghost town. I was confused why I didn't see any other cars in the parking lot or others getting cleanings. They told me they would first have to do a comprehensive exam and during that exam they informed me that I have periodontal disease. They informed me that I needed extensive treatment right away and pushed opening a credit card to cover the costly treatment. When I informed them I still wanted my routine cleaning they told me I wouldn't qualify since I wouldn't qualify for preventive cleanings. They went as far to tell me that if I did not get this treatment, my teeth would eventually fall out!! I was shocked to find out that I had gum disease and went to 2 other recommended dentist in the area, both which informed me I DID NOT HAVE PERIODONTAL DISEASE. When I looked up the reviews for aspen, I was shocked to see they have a reputation to misdiagnose their new patients for needing this costly treatment. I will be filing a complaint with the dental board regarding malpractice as they gave me an improper diagnosis of periodontal disease and really believe this dental chain has shady business practices. Additionally, this has caused me a lot of unneeded stress and I hope this review helps others who have been to this dental practice seek another opinion before going through with treatment that *** not be needed.

Let me start by saying the staff is friendly! Thats about all the good I have to say at this moment. I recently came in for a new smile the process took months WITHOUT EXTRACTIONS NEEDED and over $5000.00 later I still hate the dentures I received told the dentist they were awful,and she blew me off, and within the first couple of months a tooth broke! Now a couple of months later ANOTHER TOOTH HAS BROKEN! Dont expect to be able and get in to get that fixed the same day. You will need an appointment for that. This has probably been one of the worst experiences Ive ever had.Never again!