ComplaintsforPitman Funeral Homes
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Complaint Details
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Initial Complaint
03/09/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
They call constantly and I have told them I do not need their services but they continue to call. I have threatened to call the BBB and they still refused to stop calling me so now I want to file a complaint against them for harassment. I have been diagnosed with cancer and do not need the added stress of their constant calling.Business response
03/27/2023
We don't do cold calls to anyone. We have a small staff of 12 people and only 2 of those people are salespeople. We would never cold call any one in *** ****** It is out of our range of who we serve. Robocalls have shown up as the funeral number and I don't know how to stop this from happening. I don't know if she spoke specifically to someone because the complaint does not say this. No one has made any phone calls to her.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.