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Find a Location

RiteAir Heating & Cooling has 1 locations, listed below.

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    Business ProfileforRiteAir Heating & Cooling

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/31/2016

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    HVAC

    Products & Services

    Furnaces , Air Conditioners, Boilers , Humidifiers, Media Filters, UV Lights, Coils, Smart Thermostat , Zoning, Ductwork

    Business Details

    Location of This Business
    510 Cambridge Manor Ct, Wentzville, MO 63385-4461
    BBB File Opened:
    3/25/2015
    Years in Business:
    10
    Business Started:
    6/25/2014
    Business Started Locally:
    6/25/2014
    Business Incorporated:
    6/25/2014
    Accredited Since:
    3/31/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:00 PM
    T:
    8:30 AM - 5:00 PM
    W:
    8:30 AM - 5:00 PM
    Th:
    8:30 AM - 5:00 PM
    F:
    8:30 AM - 5:00 PM
    Sa:
    10:00 AM - 5:00 PM
    Su:
    12:00 PM - 5:00 PM
    Business Management
    • Mr. Jade Paden, Owner
    Contact Information

    Principal

    • Mr. Jade Paden, Owner

    Customer Contact

    • Mr. Jade Paden, Owner
    Additional Contact Information

    Fax Numbers

    • (636) 887-2506
      Other Fax

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/04/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I contracted with **** in January of 2023 after a flood of my home in December of 2022. He started off well but he did say he preferred to deal with the female of the home to get things right. He came recommended by my State Farm agent **************** who I was with for over 40 years. All the local companies were backed up for weeks due to artic frost. The home was gutted fairly quickly but that was it. For every step of the project he needed upfront money. He and my agent were pressuring me to call the mortgager to release more of the insurance claim money. My agent and **** both even called the mortgage company to release funds even though he had not completed enough work to release more money. I wanted additional improvements to my home and committed to paying ****** additional dollars. We started paying our portion upfront to move the project along and offset what the mortgage company would release. All work stopped by November of 2023 and because I did not add the last ****** dollars. **** has collected 146, 000 dollars total, of which ****** dollars came out of my pocket and my home is not complete or livable. State Farm cancelled me because of the cost of repairs and living expenses since we were not in our home and that was the last I heard from ****. I do not have floors, cabinets, appliances or any of the items the insurance company paid for. I suspect the agent and he were working together because they both eloped at the same time. The bad part is that I see on ******** that ****'s wife has opened a new store in **********. Are my cabinets there because when I asked he said they were in storage? Now I understand why people need a company with a line of credit to finish the work and get paid by the insurance company. A family told me usually people who need front money cannot manage money and that is why they do not have a line of credit.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

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