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ComplaintsforA&J Remodeling, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/28/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I was employed by this company for about 14 months in total. I never received a single paycheck from ************. As of right now he owes me for 61 hours at 25$ a hour. Also was contracted out by world outdoor emporium for snow/ice removal and he had the check out in his name and I never received a ***** from it either.Initial Complaint
10/09/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
He told us that he could put a bathroom in in a weekend. It took 9 weeks. Everything is wrong. Things weren**;t measured properly. The wrong flooring in. He put a wrong toilet in that was inferior to the one we had. He had a plumber come in (it wasn**;t included in the bid and he didn**;t tell me that). He wouldn**;t come when he was supposed to come. He let our animals out by leaving doors open. Nothing fits in the bathroom. He put a cheap medicine cabinet in. The faucet can**;t turn all the way on. He wasn**;t going to paint the bathroom door on the inside. We paid him approximately $10,000 to do the shoddy work that he did.Initial Complaint
02/18/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I contracted this company to install holiday lights on my home before Christmas. After two canceled appointments they are finally able to get the lights installed. *** requested at least five times now for the lights to be taken down and theyve made at least three specific appointments where they did not show up. as of February 18 they are still up on my house and I have to contract with another company to have them removed as I am still getting excuses and promises from ****** one of the owners by tax this morning.Customer response
06/15/2023
I have not heard from the company at all. Thank you.Initial Complaint
10/20/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Hired for a job originally quoted last Nov. We got an updated, but non-itemized quote in June. Paid half the quoted amount to start - $4000. Work began, but got delayed. When it restarted, they only worked a few hours each day, on the days they showed up at all. Paid another $1160 for an added element, but decided against it, so that amount was to go to the balance. Work was shoddy & we weren’t told about some incorrect fixtures. They cut the hole for the switch in the wrong place, & attempted to move the electric box, damaging it and the wires. The drywall was damaged when the electrician tried to fix it. The stairway should have been included in the quote, but when I asked, I was quoted an extra $250, plus even more to carpet & paint. I asked for the itemized quote from June, but only received the outdated quote with a larger final amount. We decided it was time to part ways. They refuse to refund over $2000 & provided an invoice overcharging for everything, with no explanation.Business response
12/16/2021
We apologize for any inconvenience and we are waiting for the next step in the process.Business response
01/04/2022
The problem is being resolved and I apologize for the inconvenience.Customer response
01/05/2022
Complaint: ********
I am rejecting this response because:No one from A&J Remodeling, LLC has attempted to contact me or resolve this issue in any way.
Sincerely,
******* *********
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Contact Information
Wentzville, MO 63385-3195
Business hours
Today,7:00 AM - 6:00 PM
MMonday | 7:00 AM - 6:00 PM |
---|---|
TTuesday | 7:00 AM - 6:00 PM |
WWednesday | 7:00 AM - 6:00 PM |
ThThursday | 7:00 AM - 6:00 PM |
FFriday | 7:00 AM - 6:00 PM |
SaSaturday | 8:00 AM - 3:00 PM |
SuSunday | Closed |
Customer Complaints Summary
4 total complaints in the last 3 years.
2 complaints closed in the last 12 months.