ComplaintsforGHC Renovation Team
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Complaint Details
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Initial Complaint
04/28/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
He overcharged us a great deal of money and took advantage of a personal issue I was dealing with. My son was killed in **** and I told him I had a limited amount of money to get this completed. He gave me a quote on January 20. This contractor knew that I had money issues but he constantly took advantage of my personal and financial situation and demanded more money to finish the work he had already agreed to do. He demanded it be put on my credit card or he would not complete the work. I want everyone who sees this to know how I was treated by this contractor. He gave us a quote to redo our kitchen and we trusted him to do what he promised to do so we paid him. He over charged us by $63412.41 I took pictures and have additional documents to support my claim against his work. We had to call a ******* inspectors to force him to clean up his mess. He came immediately when we called them which shows how he takes advantage of those he sees are in need . We have begged him for 10 weeks to come and complete his work. I want to make sure this does not happen to anyone else.Customer response
05/02/2023
COPY OF WHAT WAS SENT TO GHC.
3/26/22
KITCHEN RENOVATION BID BY GHC ON JAN. 20/2022
1ST BID 1/20/22: $73,500.
1/20/22: $43.500 DOWN,$30,000 UPON COMPLETION
MARI WROTE A CHECK FROM ***** FARGO FOR $21,300,***** PUT ON AMEX C/C FOR BALANCE OF $22,200
AND $10,000 TO START CONSTRUCTION ON 3/7/22 PAID BY MARI
CONTRACT SIGNED BY ***** AND **** TO BE FINISHED BY 5/16/22
******************** BID AS HE SAID IT WAS TO LOW AND HE HAD UNDERBID, SO HE RAISED AMOUNT TO $120,500,RAISED BY $48,000.
NO SIGNATURE ON NEW INFO.CONTRACT AND WALL IN OVEN AND MICROWAVE AND RAMP IN THIS .
STRUCTURAL WALL REMOVAL/CLEAN UP $6,500
NEW ****/PLUS RAMP $12,000
DUMPSTERS(ONLY ONE CAME HALF DONE,NOT FINISHED) $3,000
WALL IN STOVE AND MICROWAVE $2,700
WINDOWS AND SIDING $3,000.(TWO NEW WINDOWS,INSTALLATIONS)(ONE DONE WRONG)
1/22/22: ARCHITECT: ***************** $1,650.00 OUT OF OUR POCKET(paid by *****)TO GHC
WITH ADDED ON NEW CONCRETE FOUNDATION WE WERE NOT TOLD THIS HAD TO BE DONE AT THE START ON JAN. 2022
3/22: WE WERE NOT TOLD ABOUT CONCRETE FOUNDATION ON 1/22,NOT UNTIL ARCHITECT,***************** SAID ALL NEW STRUCTURE HAD TO BE DONE ******************,AND PART OF WALL ALREADY REMOVED. AS $20,000 WAS ADDED ON FOR THIS SIGNED Y ******************************* AND ****************** 3/31/22 **** BEAMS INADEQUATE HAD TO HAVE NEW DRAWINGS BY ARCHITECT
4/4/22: $500.00 OUT OF OUR POCKET(paid by *****)MORE PAID TO *******
4/12/22 : GHC PAID FOR PERMIT FOR **** OF $464.00(FROM OUR PAYMENTS TO HIM)
4/19/22: $22,000 OUT OF OUR POCKET BY ************/C AMEX,FOR CEMENT STRUCTURE
5/8/22: NUWAY RENTS FOR PILLARS AND FRAMES BASE FORMS $865.48 PAID BY GHC(FROM OUR PAYMENTS BY ** TO HIM)
5/24/22: $4,200. OUT OF OUR POCKET PAID TO ******* MORE MONEY BY ***** WITH C/C
6/15/22 $10,000 OUT OF OUR POCKET TO PAY MORE FOR **** AND *** TO GIVE THEM AN EARLY PAY.
7/7/22: $8,000 MONEY FROM BALANCE FROM DOWN PAYMENT. FOR ******* TO PAY DOWN ON HIS NEW HOME WHAT WAS TO FROM MONEY FROM COMPLETION OF KITCHEN.
7/7/22:******* NEEDED MORE MONEY TO CONTINUE HE SAID, HE CAN'T FINISH IF WE DON'T PAY $10,000 OUT OF OUR POCKET,NO MORE MONEY.(PER *******)
8/2/22: PER ******* $20,000 OUT OF OUR POCKET (************/C )MORE MONEY NEEDED TO CONTINUE
8/24/22: PER *******,WHO PUT IN A 3FT WINDOW ,INSTEAD OF THE 6FT. LIKE WE ASKED FOR.AS HE SAID THEY DIDN'T HAVE A 6FT.,SO PUT IN 3FT. WITHOUT TELLING ** FIRST. SO WHEN I SAW IT. IT WAS WAY TO SMALL,HE CHARGED ME $2,000 OUT OF POCKET TO CHANGE WINDOW ,WHEN IT WAS HIS FAULT ,HE SAID FOR LABOR8/24/22 $20,000 OUT OF OUR POCKET PER ******* NEED MORE MONEY TO FINISH.,************/C
9/1/22: $1,558.66OUT OF OUR POCKET FOR NUWAY SUPPLIES,SUPPOSE TO BE OUT OF MONEY WE PAID. BUT HE SAID NO MORE MONEY
9/2/22: CHECK #**** PAID TO GHC FOR $30,000 AND ONCE AGAIN SAYS NO MORE FUNDS NEEDED ,PAID IN FULL TO *******
9/6/2022: NEW PAYMENTS $150,000 PAID IN FULL PER ***************THERE WILL BE NO ADDITIONAL COST ADDED WITH NEW PRICE INCREASES IN MATERIAL PRICES ARE SUBJECT TO CHANGE(I ASKED TO SEE ALL THE RECEIPTS. ON THIS. NOTHING WAS GIVEN ,I ASKED SEVERAL TIMES.
10/29/22: CHECK #*** PAID TO ELECTRICIANS AS ******* HAD UNDER BID.PER ******* WE HAD TO PAY $800.00 OUT OF OUR POCKET
11/2/22: PER ******* IF I DON'T GIVE HIM ADDITIONAL $10,000 OUT OF OUR POCKET,WORKERS WON'T COME TO FINISH,UNTIL AFTER 2023.AND I ASKED FOR A BREAK DOWN,HE DIDN'T GIVE ME AND I ASKED SEVERAL TIMES. PER *******,WE HAVE TO GIVE $400.00 CASH OUT OF OUR POCKETTO GET ELECTRICIAN TO COME OUT AGAIN.**** WAS PUT INTO ENVELOPE AND MOM GAVE TO ELECTRICIAN .I HAD CALLED *******,MANY TIMES FOR 10 WEEKS WHEN HE WAS COMING TO COMPLETE WORK. AND WHY DIDN'T HE TAKE THE PERMIT TO GET THE PLUMBER AND ELECTRICIAN TO SIGN OFF INSTEAD OF JUST WAITING. HE BECAME COMBATIVE AND SAID HE WAS NOT WASTING HIS GAS TO COME ALL THE WAY OUT HERE TO DO THAT. AND IN THE MEANTIME WE ARE LIVING IN A COLD,DAMP UNFINISHED KITCHEN. WHICH WAS TO BE DONE IN MAY OF 2022.
11/4/22:SUPERIOR HEATING & COOLING SYSTEM PUT IN ,AS CANT USE EXISTING A/********* PAID WITH CREDIT CARD $5,360.00 OUT OF ******************: PER ******* FOR ME TO PAY FOR HIS TAXES ON THE SQUARE HE CHARGES TO. I SAID DONT HAVE MONEY LEFT. SO HE SAID GIVE ME $200.00 OUT OF OUR POCKET,CASH SO I DID.
12/10/22: $7,000.PAID OUT OF POCKET,(************** C/C)FOR BACK SPLASH,I TOLD HIM I DON'T HAVE ANYMORE MONEY,HE SAID,PUT IT ON YOUR CREDIT CARD
1/6/23: *** WENT WITH ******* TO ********** TO PAY FOR MATERIALS TO GET **** DONE ,AS ******* SAYS NO MORE FUNDS$249.98 OUT OF OUR POCKET *** PAID. JUST TO GET HIM TO FINISH. STILL HE WOULDN'T COME AND COMPLETE.
2/13/23:*** GAVE ***************************** ,GHC RENOVATION $45.00 OUT OF OUR POCKET TO PURCHASE CEMENT FOR STEPS
2/15/23:*** PURCHASED MORE MATERIALS FOR ***************************** GHC FOR **** $393.86 OUT OF OUR POCKET
STILL ******* WOULDN'T COME OUT AND FINISH THE **** ,RAMP,AND CLEAN UP TRASH THAT MICE AND ANIMALS WERE IN SINCE NOV. 2022
PER *******, IF WE WERE TO PAY HIM $20,000 TO DO OUR BATHROOM,AND WE PURCHASE ALL MATERIALS ,HE WOULD BE ABLE TO FINISH OUR ****.
HE WOULDN'T COME BACK AND FINISH **** OR CLEAN UP PILES OF RUBBISH. WE CALLED AND ASKED MANY TIMES. WE WERE FORCED TO NOTIFY *******,HEAD INSPECTOR TO GET THIS DONE. VERY UNNECESSARY.
IM SENDING YOU THIS AS BEING HELD HOSTAGE TO FINISH OUR KITCHEN WAS NOT A GOOD FAITH THING TO DO.
***,******** AND ****Customer response
05/08/2023
I wanted to make a correction to my complaint sent on 4/28/23. My son wasn't killed in ****, he was injured. He was killed in the ****Customer response
05/08/2023
I also would like a detailed breakdown of all the money that was paid. I previously requested this and only received a generic invoice, without much detail.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.