ComplaintsforGray-Daniels Nissan Brandon
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Complaint Details
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Initial Complaint
12/01/2021
- Complaint Type:
- Order Issues
- Status:
- Answered
I purchase a vehicle from them a 2012 Toyota camery on 10-30-21 with 3500 down payment and on 11-8-21 it’s broke down and I had it tow back to them to fix because of the warranty so they say it was only the battery so when I picked it up it broke back down before I made it home.. so they told me to bring the vehicle back to them and they will try to get me out of the vehicle so as I got it towed back to them they told me that I had to put down another 3500 to get another one.. I didn’t have the money so they told me that I was stuck with that vehicle and I had to get someone to fix it but they still have it cause it won’t move and I paid the tow mens both of them to tow it to them.. so they sold me a lemon and want me to fix it and I haven’t had it a good week.. and the payment is due starting on the 14 of December.. so how do they want me to pay a note on a vehicle that is not running..so if they can not fix it or give me another I will like to have my 3500 down payment back and do not want it to be on my credit report cause they sold me a lemon.Business response
12/23/2021
********'s car has been repaired and returned to her. I am sorry I never saw the original complaint. It needed a new alternator. We covered all cost and the has picked her car up.
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Customer Complaints Summary
15 total complaints in the last 3 years.
6 complaints closed in the last 12 months.