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Find a Location

Glow Tanning Salon and Spa has 1 locations, listed below.

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    Business ProfileforGlow Tanning Salon and Spa

    Tanning Salons

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    939 Brookway Blvd Suite B, Brookhaven, MS 39601
    BBB File Opened:
    2/15/2014
    Business Management
    • Ms. Kayla Martin, Owner
    • Ms. Kayla Martin
    Contact Information

    Principal

    • Ms. Kayla Martin, Owner
    • Ms. Kayla Martin

    Customer Contact

    • Ms. Kayla Martin
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/08/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    On October 28, 2022, my 16 year old daughter bought a tanning package from Glow Tanning Salon for $65 of her hard-earned money. Glow took the money from my 16 year old daughter knowing that by law a parent had to sign off on a minor (anyone under 18) prior to them tanning. I, being her mother, refused to allow her to proceed with the use of tanning beds since I have recently been diagnosed with skin cancer. I returned to the business explaining such and requesting a refund on November 4, 2022. The employee called the owner who requested that I return on November 8, 2022 to allow time for her to review the situation. I returned on November 8, 2022 to be told by the owner that they do not give refunds. She did, however, offer some tanning bed products (which we do not need since we do not get in tanning beds due to the melanoma), other lotions, and various clothing. We do not want any of these products. My daughter had not used any of the services bought prior to my requesting the refund. The owner mentioned taxes that she paid on tanning packages. I offered for her to subtract these taxes from the original $65 and refund the difference. She refused. I am requesting a full refund. Accepting payment from a minor, in the absence of parental consent, is a violation of Mississippi law.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

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