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Complaint Details
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Initial Complaint
05/01/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I bought a new ******************* Oct of 2023 at Ford of corinth and was told I get free oil changes at any **** dealership. I explained I live closer to *********** and they said that was fine however I took a job in ******* and had it done at golden circle **** in ******* and have been fighting since April 15th to get it paid for. ********************* at Ford of corinth assured me April 22 2024 he would take care of it however today may 1st ******* said it has not been paid and ****** is not taking my calls nor does anyone else at Ford of Corinth know any details.Business response
05/21/2024
We called and spoke to Mr and ******************* and have told them we will cover the first bill and offered to cancel their maintenance plan, but they do not want to cancel it. ****************** explained to his wife that she needs to come to ** to do all future maintenance. We believe the issue is that the other dealership does not want to honor the plan because it is at discounted rate and it is at their discretion. Mrs. and ****************** both seemed happy with our communication as we spoke to them on 5/17 at roughly 3:55.
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Contact Information
1500 S Harper Rd
Corinth, MS 38834-6652
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.