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ComplaintsforRay Brandt Nissan
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Complaint Details
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Initial Complaint
05/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a 2016 Land Rover LR4 from dealer in January of 2022. Upon purchase, I inquired of a warranty and was told none was available. As the vehicle was only 6 years old, and described as excellent condition, I did not insist. No engine/major electrical issues were indicated on Carfax as well. During test drive, only issue noted was slight wobbling at braking. Had seller re-asses vehicle, which he stated was completed. Within one week of delivery, smelled faint "radiator fluid smell" and engine light came on intermittently. I took truck to a local auto service and was told coolant was low. Had coolant refilled. On 5/9/22, en route on highway, heard slight buzzing sound and pulled off highway. Coolant reservoir was hot, so I sat for about 10 minutes before attempting toward nearest autozone to check fluids. At ignition, car stalled. Local mechanic surveyed vehicle and stated new engine was needed. I've contacted seller, with no resolution.Initial Complaint
03/21/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
i brought my car in to have a diagnostic done on my 2016 Nissan Maxima which was suppose to be only 160.00 but they took my car apart then called me and told me it would be 4,675.15 to repair i told them i could not have to repaired right now and that i would be picking up my car the next day on 3/16/2022 they charged me 786.40 and said they charged me more money because they had to take my car apart and they had to put it back together. and charged me for it because i decline the repair at this time. also they charged me 119.95 for a oil change which i didn't even ask for one.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.