Customer ReviewsforHolmes Motors, Inc.

This review is pertaining to ride share vehicles I rented from Holmes Motors, Inc. My rental term began in mid-February. Then, I reported a parking brake malfunction in June. This led me to believe Go With Gig is misconducting their business model by misleading new members to rent Holmes Motors, Inc. defective vehicles and sign them off as "ultimate ride share vehicles", -- Gowithgig.com My driver history with Uber and Lyft is supported with exceptional focus on delivering safe rides. Renting with Go With Gig staff has been underwhelming due to their lack of care and respect for me as a driver. Holmes Motors's vehicles with a defective horn, a parking brake, and obvious signs of preexisting damages from accidents. These malfunctions occurred in every car I was transferred into. The services rendered were unfair and led me to suggest predatory lending. This in order to rent faulty vehicles to prey on ride share drivers'extensive earnings. When George Stone and Daniel of Go With Gig pertained to certain defects and damages, I was offered to switch into different cars, in lieu of assuring me the cars are in great condition. Kindly, I cooperated with the decision to accommodate the swap-out. That was the most effective plan on their end. Ultimately, they decided to cancel my contract, immediately. Due to their disagreement, George Stone responded, "because I am dissatisfied...we are ending business with you." The condition of their vehicles enabled them to remove me from their contract. All I can say is... When there's smoke, there's fire! The customer service from Go With Gig and Holmes Motors portrayed scandalous behavior by undermining my ability to report these important repairs. Unbelievably, all of these vehicles may need to be thoroughly inspected for additional defects, current recalls and unreported preexisting damages. This will prevent potential road hazards from ride share drivers to business partners while utilizing any of these vehicles.

Everything goes good in the beginning until you actually pay your car off and they hit you with all these back fees after you worked so hard to pay your **** off. Remind you since I’ve had my car I’ve never used them for anything not even to fix anything, because the wait for your turn is so long so I’ve always paid outta pocket for anything needing fixing on it during the warranty because I’m not leaving my car for a month or so and still required to pay a car note . I was quoted a residual of $1600 AFTER paying off my vehicle. Apparently the person who quoted me didn’t have accurate information because once I was directed to the “ pay off” department she quoted me a residual of almost $2100 which is an addition $500 of what I was quoted. If you can take your money and your business else where it’s not a headache. Also the “500” deposit” you put down obviously means nothing. I was a lot younger and didn’t want serious commitment when I went to Holmes motor despite their reputation. Just be ware of the hidden fees, miscommunication, and all the other BS. 0/10 DO NOT RECOMMEND

I recently purchased a truck from Holmes Motors and I received the most patient, friendly, customer service oriented salesperson I have ever encountered. **** ******* is representing Holmes Motors with the right personality and attitude. She is ensuring that the customer is taken care of first and that's the type of mentality you would expect from a salesperson. If you are in the market for a vehicle, ask for **** *******, she is definitely one of the best. Side note: ***** ****** facilitated the sale of my vehicle as well and was very knowledgeable and helpful during my purchase process.