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Find a Location

Tower Loan has 212 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tower Loan

      PO Box 320001 Flowood, MS 39232-0001

    • Tower Loan

      3205 N 1st St Jena, LA 71342

    • Tower Loan

      2370 S 1st Capitol Dr Saint Charles, MO 63303

    • Tower Loan

      1309 S Glenstone Ave Springfield, MO 65804-0301

    • Tower Loan of Kirksville

      409 E Northtown Rd Kirksville, MO 63501

    Business ProfileforTower Loan

    Loans
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 90 Customer Reviews

    Customer Complaints

    132 complaints closed in last 3 years

    52 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Tower Loan has 212 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tower Loan

        PO Box 320001 Flowood, MS 39232-0001

      • Tower Loan

        3205 N 1st St Jena, LA 71342

      • Tower Loan

        2370 S 1st Capitol Dr Saint Charles, MO 63303

      • Tower Loan

        1309 S Glenstone Ave Springfield, MO 65804-0301

      • Tower Loan of Kirksville

        409 E Northtown Rd Kirksville, MO 63501

      Location of This Business
      PO Box 320001, Flowood, MS 39232-0001
      BBB File Opened:
      8/1/1990
      Years in Business:
      52
      Business Started:
      3/27/1972
      Business Incorporated:
      3/27/1972
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Eric Kimes, Chief Compliance Officer
      • Ms. Shamyra Bland, Compliance Specialist
      Contact Information

      Principal

      • Mr. Eric Kimes, Chief Compliance Officer

      Customer Contact

      • Mr. Eric Kimes, Chief Compliance Officer
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: What to consider when researching personal loans

      Customer Complaints

      132 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      90 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Elizabeth R

      1 star

      08/22/2024

      Customer Service rep are rude and not clear on their own policies. They will come to your house for an $80 payment and claim that they can legally do that. They will also deny you their own policies at their own discretion without notice.

      Tower Loan Response

      08/23/2024

      I have reviewed the account comments of the account in question. There has been no wrong doing by Tower. In general, most account issues are avoidable when a two-way line of communication is maintained. Tower has attempted to maintain communication.

      Local BBB

      BBB Serving Mississippi

      BBB Reports On

      BBB reports on known marketplace practices.

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