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Blush Nails and Spa has 1 locations, listed below.

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    Business ProfileforBlush Nails and Spa

    Nail Salon

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    15224 Creosote Rd, Gulfport, MS 39503-4291
    BBB File Opened:
    7/30/2019
    Business Management
    • Mr. Hung Le, Owner
    Contact Information

    Principal

    • Mr. Hung Le, Owner

    Customer Contact

    • Mr. Hung Le, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/07/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    After being treated like **** and having to do some of the work myself, the nail tech at Blush Nails and Spa had the audacity to charge me $70 for a full set of nails with art. After her suggestion to get a full set of nails rather than the fill I went in for, she painfully proceeded to separate the acrylic from my nails multiple times before finally deciding to soak the acrylic off. Her actions caused extreme pain to my nail beds. Once the polish had been applied to my nails, I asked for rhinestones to be applied. I simply asked the nail tech to add a vertical row of rhinestones to my thumb and ring fingers and not to have excess glue (because the same nail tech did my art before and she left globs of glue all over my nail). She was having trouble getting the rhinestones straight and evenly spaced and as I was very calmly explaining to her and reiterating that I wanted them straight and evenly spaced, she snapped and she threw the metal tool at me and yelled at me in front of everyone in the salon, “Here! You do it yourself!" Although I was upset, angry, insulted and embarrassed, I calmly proceeded to space out the rhinestones in a straight row on one finger so that she could see what I was trying to explain to her as there was a language barrier. She then proceeded to place the rest of the rhinestones crookedly, unevenly spaced, and left excess glue on my nails. I was not offered a refund, discount, or apology! I felt devalued, disrespected, embarrassed and humiliated in front of everyone in the salon. My emotional distress has continued as I have an upcoming photo shoot and business trip this week and I went to this salon to prepare for these upcoming events. After calling in, I was able to get the mistakes to my nails corrected the next day, however, I had to take off of work to do so and they wanted to charge me additional money after having a horrible experience. No one should be treated this way and it's completely unacceptable!
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