Complaintsfor5 Minute Express Car Wash
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Complaint Details
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Initial Complaint
10/06/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I set up a membership online. I have emails proving it. The email said to show this to the attendant and they will give you a sticker to put on your windshield. I showed the email to the attendant and he wouldn't give me a sticker. I asked who i could call and he didn't know. They took the money out of my account. The numbers on the website is a recording so i have no way of cancelling the membership. The only way for me is to close my checking account and open a new one.Customer response
10/06/2023
I had the area manger call me this afternoon and we got it resolved. Thanks so much for your help!!!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.