ComplaintsforPetro Nissan
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Complaint Details
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Initial Complaint
08/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My 2006 Nissan, 350Z was delivered to Petro, nissan in *********** **. A multi-point vehicle inspection was done. Several items failed inspection that I agreed to get replaced. After completion I paid and picked up my car only to find my AC cooling system not to work. I returned the car within 15 min and spoke with the service manager. He informed me that my air compressor had gone out and I needed to pay for the replacement and the service fees would be waived. My ac was working just fine before it was dropped off for service. No where on my inspection listed my compressor failing inspection. I feel as if something happened during the repairs to cause my ac compressor to malfunction and its there responsibility to fix the problem.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.