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Find a Location

Mississippi Federal Credit Union has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMississippi Federal Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Mississippi Federal Credit Union has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      PO Box 55889, Jackson, MS 39296-5889
      BBB File Opened:
      9/21/2018
      Business Management
      • Mr. Greg Oprel, HR Compliance
      • Mr. Stacey Matthews, Vice President
      Contact Information

      Principal

      • Mr. Greg Oprel, HR Compliance
      • Mr. Stacey Matthews, Vice President

      Customer Contact

      • Mr. Greg Oprel, HR Compliance
      • Mr. Stacey Matthews, Vice President
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/13/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Mississpi Federal Credit Union is reporting a balance of $212.00 on my credit report. In october 2023, TeKcollect, a collection email sent a ******* letter, on behalf of Mississippi Federal Credit Union. in the letter , TekCollect letter stated that as of July 31, 2023 i owed Mississippi Federal Credit UNion, ******. The letter also stated that i paid or were credited ***** leaving a balance of ****** Currently , Mississippi Federal Credit is still reporting a balance of 212 on my credit report after the letter from tekcollect shows ****** for the same accounthave reached out to both companies and neither will correct the issue..Furthermore, Mississippi federal credit unionis reporting the account as a open account when it is reporting as as collection./chargeoff which means its closed by default. These inconsistencies prove that no reasonable or proper investigation has occurred. I have been disputing these accounts for a year.FCRA 623a(1)(A), a person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. Mississippi Federal Credit union continues to report the balance of 212 and an open account status for an account that is a chargeoff/collection B) reporting information after notice and confirmation of errors- a person shall not furnish information relating to a consumer to any credit reporting agency if (1) the person has been notified by the consumer at the address specified by the person for such notices that specific information is inaccurate and the information is infact accurate. Here , for the i have dipsuted for a year with all three credit buraus constantly pointing out the inconsistencies that are being report. Each time , the bureaus confirms that MFCU has verfied the account as accurately, however, all of these consistencies and inaccuracies remain.
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      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Most Recent Customer Review

      Hollie H

      1 star

      01/25/2023

      Do not use this bank. My account was not set up correctly. One of the branch managers was very disrepectful and was not hearing my concern about my account. My account was tampered with and I feel very voilated. I do not feel that my account is safe and secure at Mississippi Federal Credit Union.

      Local BBB

      BBB Serving Mississippi

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