4 Customer Reviews
Review from Tracie W.
5 stars07/20/2022
Beautiful fence. Got it up pretty quickly. Lower in price then another one I got an estimate with. Extremely nice people. Will definitely use again.
Horne Fence Builders, LLC Response
07/27/2022
Thank you!Review from Leatricia R
5 stars03/31/2022
I am loving my fence! Mr. ***** and his crew did an awesome job!!!Horne Fence Builders, LLC Response
07/27/2022
Thank you for your Business!Review from Marsha M.
1 star03/26/2022
I contacted them on Wednesday. I spoke with a young lady who was really nice and stated that someone would come by my house the next day (Thursday) at 10:00 to look at my fence. Since I would be at work during that time, she stated that person would call me once on site. It is Friday and no one called me to discuss the repairs of my fence or anything. I’m highly disappointed considering all the great reviews.Horne Fence Builders, LLC Response
07/27/2022
Horne Fence Builders.LLC only uses the emails or contact information that is given to Us. Sorry, your information was incorrect!Review from BARBARA T
1 star10/30/2021
Poor quality materials and workmanship. I chose this company because of the 5-star rating and secondly because it is black-owned. The black chain link fence was installed. I was not happy with a particular section of the fence. I expressed my dissatisfaction with the owner/installer. He assured me the area of the fence that was looking crushed and distorted would straighten out with the heat of the sun. The fence was installed in July 2021. I emailed several times before the owner came out to replace the section of the fence that appeared crushed. The fence mesh he replaced it with looked worst than the section he was replacing. The paint was scuffed and scratched badly on my metal gate post. I had to wait a few months before writing this review because I did not want my emotions to rule what I had to say. I am disappointed because I gave the company a chance to make it right and that did not happen. When you are given a chance to make a dissatisfied customer happy and you don't give it your all...it is poor customer service in my opinion. I am not saying do not use this company. What I am saying...BEFORE YOU MAKE THE FINAL PAYMENT BESURE YOU ARE TOTALLY SASTIFIED WITH THE JOB.Horne Fence Builders, LLC Response
07/27/2022
Thank you for your business! Horne Fence Builders. LLC! ALL MATERIALS are purchased from one dealer who doen't see RACE when purchasing, then Installed on your property! Sorry you weren't home the THREE times we schedule an appoints to satisfy your complaint
Customer Review Rating
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