ComplaintsforEssential Health Careers LLC
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Complaint Details
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Initial Complaint
03/11/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I was selected to come in to get registered for a class program I was to all I had to pay was $65,and bring in all documents and background check and all came back good and clear.I spoke with a staff that told me I wasn't approved to receive their government fundings I would have to go elsewhere where only for the findings and return,and I did so then they came up with an excuse saying I waited to late 2 days of classes has begun already.So I spoke with ***************** to let her know I have fundings out of pocket then that's when I was told,I could attend class the one night of class went well I was giving my ******************** that was assigned to me.The next day I received a call from ******* stating i wasnt chosen out of all the other students for free federal fundings,so do not come back on campus... after they found out there was other resources that was willing to help me to get in this 16day program.Allegedly the resources that contact them willing to assist me was told do not helo me...and haven't heard from the others at allBusiness response
03/25/2024
Greetings,
We regret to inform you that our company's attempt to assist you with funding was unsuccessful. Additionally, we would advise against starting the 16-day program two days behind schedule. Moreover, despite the non-return of the new textbook, we have refunded your $65 fee as per your request through Cash App. Furthermore, we have recommended other CNA schools that *** better suit your needs. Please do not let this setback deter you from pursuing your CNA career, and we wish you the best of luck.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.