ComplaintsforBabyray Drum Company
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Complaint Details
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Initial Complaint
06/24/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I have been reaching out to mr ****** ******* about my drums haven’t return my call or return my drums I have snare drum I bought 3 tenors drums I will like to have them immediately I sent the snare drums and tenor back for repair never send them back since my school last football game I will like to be contacted and know my school drums going to be readyInitial Complaint
06/28/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On January 10, 2023, I paid a down payment of $500.00 via Cashapp to ****** ** ******* dba Babyray Drum Company in Jackson, MS for a snare drum for my son ***** ** *******. Per ******, the drum was to be completed in 4 to 6 weeks. Mr. ******* also stated that he would be giving us weekly updates on the progress of the snare drum. At the six weeks marks, I contacted Mr. *******. and he stated that the drum would be finished that week and shipped to us. To date, we have not received the snare drum and Mr. ******* no longer returns my phone calls or texts. Several times, after contacting him, he has said that the drum is ready and will be shipped out the next day. The next day still has not come. I even tried to make arrangements to meet him to get the drum. He only gave excuses. Now he no longer accepts calls or texts from me.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.