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ComplaintsforThurman Paint
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Complaint Details
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Initial Complaint
02/04/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 11/15/22, I hired Thurman Paint to remove wallpaper and paint walls, trim, and cabinets in my bathroom. I met with Mr. ****** Thurman prior to the job and he stated that he would complete the job for $800. Mr. ****** Thurman has been paid in full. Mr. Thurman remove wallpaper and painted the walls and cabinets. He stated that he would return to touchup paint and paint the trim after the contractors completed tiling the floor and shower. On 12/29/21. I notified Mr. Thurman that the contractors had completed the job. He stated that he would come on Monday, 1/3/22. Mr. Thurman did not show. I called him and he stated that he would come on Tuesday, 1/4/22. Once again, he was a not show. After Tuesday, 1/4/22, I was unable to reach Mr. Thurman by phone or text until Friday, 1/28/22. On Friday, 1/28/22, I called Mr. Thurman at a new phone # that was given to me by someone who knew him. Once I spoke with him, he said that he had gotten a new phone and he did not have my phone number. At that time, he stated that he would come to my home on Thursday, 2/3/22 to paint. On Thursday, 2/3/22, he was a no show. I attempted to reach him on Wednesday, 2/2/22 and Thursday, 2/3/22 and he did not answer my call or respond to my text. I am very disappointed with Mr. ****** Thurman. He did not follow through on this commitment.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.