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ComplaintsforBounce-A-Roo
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Complaint Details
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Initial Complaint
05/28/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered a rental from Bounce-a-roo LLC on May 9, 2024. My order confirmation number is/was ********. I tried to call today (5/28/2024) and cancel my reservation due to having found another form of entertainment for my son's birthday party. They have no working phone number, and currently have no working web address. I noticed in the google reviews of the website that everyone who had posted said they paid a deposit and their rentals were never delivered, which alarmed me and I felt a more urgent need to attempt to cancel my reservation. I paid for my reservation with a debit card and received a receipt and contract.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.