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Find a Location

J & R Restaurant Group, Inc has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • J & R Restaurant Group, Inc

      4500 Interstate 55 North Frontage Rd #292 Jackson, MS 39211

      BBB Accredited Business
    • J & R Restaurant Group, Inc

      103 Carlisle Dr Hattiesburg, MS 39402-1379

      BBB Accredited Business
    • J & R Restaurant Group, Inc

      111 S Frontage Rd Meridian, MS 39301-6110

      BBB Accredited Business
    • J & R Restaurant Group, Inc

      3586 Sangani Blvd Ste H D'Iberville, MS 39540-9000

      BBB Accredited Business
    • J & R Restaurant Group, Inc

      586 Park Way Flowood, MS 39232-8844

      BBB Accredited Business

    Business ProfileforJ & R Restaurant Group, Inc

    Restaurants
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/16/2018

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    J & R Restaurant Group, Inc has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • J & R Restaurant Group, Inc

        4500 Interstate 55 North Frontage Rd #292 Jackson, MS 39211

        BBB Accredited Business
      • J & R Restaurant Group, Inc

        103 Carlisle Dr Hattiesburg, MS 39402-1379

        BBB Accredited Business
      • J & R Restaurant Group, Inc

        111 S Frontage Rd Meridian, MS 39301-6110

        BBB Accredited Business
      • J & R Restaurant Group, Inc

        3586 Sangani Blvd Ste H D'Iberville, MS 39540-9000

        BBB Accredited Business
      • J & R Restaurant Group, Inc

        586 Park Way Flowood, MS 39232-8844

        BBB Accredited Business
      Location of This Business
      4500 Interstate 55 North Frontage Rd #292, Jackson, MS 39211
      BBB File Opened:
      4/14/1998
      Years in Business:
      31
      Business Started:
      3/8/1993
      Business Incorporated:
      3/8/1993
      Accredited Since:
      7/16/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 387878 for this business, issued by Mississippi State Department of Health. The expiration date of this license is 8/18/2025.

      These agencies may include:

      Mississippi State Department of Health

      570 East Woodrow Wilson

      Jackson MS 39216

      (601) 576-7400

      http://msdh.ms.gov/

      BBB records show a license number of 406986 for this business, issued by Mississippi State Department of Health. The expiration date of this license is 7/14/2025.

      These agencies may include:

      Mississippi State Department of Health

      570 East Woodrow Wilson

      Jackson MS 39216

      (601) 576-7400

      http://msdh.ms.gov/

      BBB records show a license number of 406987 for this business, issued by Mississippi State Department of Health. The expiration date of this license is 7/14/2025.

      These agencies may include:

      Mississippi State Department of Health

      570 East Woodrow Wilson

      Jackson MS 39216

      (601) 576-7400

      http://msdh.ms.gov/

      BBB records show a license number of 504784 for this business, issued by Mississippi State Department of Health

      These agencies may include:

      Mississippi State Department of Health

      570 East Woodrow Wilson

      Jackson MS 39216

      (601) 576-7400

      http://msdh.ms.gov/

      BBB records show a license number of 402463 for this business, issued by Mississippi State Department of Health

      These agencies may include:

      Mississippi State Department of Health

      570 East Woodrow Wilson

      Jackson MS 39216

      (601) 576-7400

      http://msdh.ms.gov/

      BBB records show a license number of 398305 for this business, issued by Mississippi State Department of Health. The expiration date of this license is 8/15/2024.

      These agencies may include:

      Mississippi State Department of Health

      570 East Woodrow Wilson

      Jackson MS 39216

      (601) 576-7400

      http://msdh.ms.gov/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Outback Steakhouse
      Business Management
      • Mr. Steve Grantham Jr., Principal Owner
      • Mr. Russell Perry, Operations Officer
      • Ms. Jennifer Mccullough, Controller
      Contact Information

      Principal

      • Mr. Steve Grantham Jr., Principal Owner
      • Mr. Russell Perry, Operations Officer
      • Ms. Jennifer Mccullough, Controller

      Customer Contact

      • Mr. Steve Grantham Jr., Principal Owner
      • Mr. Russell Perry, Operations Officer
      Additional Contact Information

      Fax Numbers

      • (601) 982-8339
        Primary Fax

      Email Addresses

      Website Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/21/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I have enclosed a copy of my to go receipt. Tipping culture is insane, but #1 supposedly charging me 20% on a to go order because of the volume of food I ordered is crazy! I'm paying for the food. You do not need a server to refill my drinks or a dishwasher to wash my dishes--literally put it in a bag and leave! #2 adding a tip on the tax of a ticket is utterly ridiculous! #3 You added almost $70 AFTER I arrived to pick it up and was not informed prior to you running ny card. There was also no mention on the website when I ordered it and I believe anyone spending an additional $70 would want to be apprised BEFORE purchase! #4 when you added your tip to the tax it actually equates to a 22% tip added for putting my food in a bag and saving the restaurant from paying servers & dishwashers for a full service meal. #5--- even with a $70 tip, we only received 2 silverware sets for our "huge" order (after we even asked to be sure we had them) and many of the items were not labeled. Ihave ALWAYS tipped for good service and VERY well but adding a 22% tip cuz you feel I purchased TOO MUCH food at one time is the most ridiculous thing I've ever heard of, because this was added before I even received my food! I would like a clear explanation, do you not want business above a certain dollar volume or there is a penalty for buying a certain dollar amount? When did tipping become a forced situation in take out orders? I was a server for many years that's why I understand the value of tipping for good service but now I'm required to pay a 22% tip on food with no services received, this is wrong on many levels. If the cost of the food was 22% more it should be posted on the menu, but to assume this amount on a take out order is beyond bad business!
      Read More

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB Serving Mississippi

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