Business ProfileforJohnnie Wright Radiator Service, Inc.

I took my Freightliner truck to Johnnie Wright's Radiator on or around February 7, 2022. I dropped my truck off to ******* for him to take a look at my radiator. I knew that it was leaking from the top. Around a week after I dropped off my truck, he told me that he had found the problem and that he had fixed it. He told me that the problem was a gasket at the top of my radiator and that he fixed the problem. He also informed me that the radiator was rubbing against the frame at the bottom. He told me that he could fix that also. I told him that if it is not leaking right now then it is fine and I would bring it back if it starts to leak from the bottom. He had already fixed the problem that I brung the truck in for without me telling him to. He proceeded to give me an estimate for the price of fixing the bottom and for replacing my radiator with a new one. He told me that he would fix the bottom of the radiator for $800.00 and that he would replace my radiator for a new for $1600.00. At this point, I was confused because he had just informed me that he had fixed the problem. I would still have to pay for the labor that was already done without my permission so I decided to go with what had already been done. At this point, my truck had been in his possession about 2 weeks. I went to pick up my truck and the price for the the labor that he had already performed was $1000.00. I picked my truck up on Thursday. The week was over so I decided I would start back working the upcoming week. I found a load for that Tuesday. When I crank my truck on Tuesday morning I did a PreTrip Inspection and the radiator was leaking from the same spot. I never ran my load. I never moved my truck. I never checked it when I got it from him. I trusted his word. I called the company and they informed me that ******* wasn't there and was out all week. When I spoke to him the next week, he told me no refunds. He did not try to resolve the issue in any way.