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Find a Location

Rightway HVAC LLC has 1 locations, listed below.

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    Business ProfileforRightway HVAC LLC

    Plumbing and Heating

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10287 Hwy 6 B, Lucedale, MS 39452
    BBB File Opened:
    9/9/2022
    Business Management
    • Mr. Justin Legg, Manager
    Contact Information

    Principal

    • Mr. Justin Legg, Manager

    Customer Contact

    • Mr. Justin Legg, Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/09/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    My warranty company, First American Home Warranty, sent out Rightway HVAC, Gulfport, MS to repair my broken HVAC. I first thought the man said his name was ****, but he gave me a card with name ****** ****. He first said it was a fuse and said call him if it stops. It lasted a few hours and stopped. I called and explained to him my daughter is coming the next day with 2 toddlers and I needed my hvac to work. He came the next morning and said it was a power surge and I needed thre major parts the warranty company will Not pay. Even if they paid any, it would be weeks before parts came in. I called my Son in TC and he helped me pay for the parts. He wanted a personal check to Rightway for $416.00. I wrote the check, He said he had the parts in his truck. It took him only seconds to see I needed a new transformer; board and contact, it took him only minutes to change the parts. I never saw him take out or replace new parts and became suspicious. The hvac only worked a short bit. I noticed he had rigged the unit to my Fan that Nevrr turned off! When I next tried to call him, no answer! I asked warranty company to send out a new company to see what he did to my unit. Askin for Air came out; looked at my invoice receipt and checked my unit. They sadly told me the parts listed on his receipt were NOT changed on my hvac. I had only the same old parts. His invoice was written on 08-10-22 with address zRughteay in Lucedale MS. The only number listed was his number. He signed the ****** **** name. On August 26, I reported the incident to the FTC Case # *********. I knew he was not just a Con but this was Fraud by this business. I wanted my money returned and more important, this man or company to No longer hurt innocent people. It brought fear to me knowing that company sent a criminal into the home of an older person living alone. I will upload documents. Askin for Air came back out and fixed my zHVAC. I hope the warranty company Never uses this Rightway again. Kind Regards

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    Local BBB

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