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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
This contractor was working on my neighbors remodeling project (without a license) for a few days and he backed into my mailbox and put a hole in it. I have video of his truck backing into my mailbox, then proceeding to drive away. I got his contact info from my neighbor and called him several times with no answer. I finally tried him again 3 days after the incident and he answered and immediately said I am about to block this number, quit calling me. He will not even have a conversation with me about him damaging my mailbox.Business response
06/29/2024
(6/29/24) I have spoken to ************. He has agreed to provide video footage of the incident. We will replace his mailbox. I apologized for the inconvenience and aim to make it right.Customer response
07/11/2024
The issue has been resolved. Thanks
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.